Resourcing & Customer Service Assistant

2 days ago


Dudley, United Kingdom Commercial Services Group Full time

**Resourcing & Customer Service Assistant **(£24,000pa)

**Hybrid/Dudley, West Midlands**

**About Commercial Services Group**

Commercial Services Group (CSG) is one of the largest providers of public sector and education procurement services globally, with revenues of c£500M, 1800 staff and six trading divisions: Global Education Supplies, Procurement, Energy & Carbon, Community Services, Professional Services and People Services.

Wholly owned by Kent County Council, CSG supports over 15,000 customers in 86 countries and collaborates with a supply chain of c1,000 suppliers.

**The Role**

**Key Duties**
- Administration relating to your desk including ensuring our CRM system, and other databases are up to date and accurate

**What we need from you**
- Previous experience in an administrative/resourcing post
- Experience of working within a public sector environment is desirable but not essential
- Confident and professional phone communication
- Strong organisational skills
- Able to interact positively both internally, and externally with a variety of audiences
- Proficient use of Social Media (e.g. LinkedIn)
- Good Microsoft/using a database or CRM skills

**In return, CSG will offer you**:

- 25 days holiday, plus bank holidays
- Birthday off work
- Life assurance cover
- Company pension
- Flexible first, hybrid working
- A culture of progression & development
- Shopping discounts & retailer offers
- Team & company events
- eLearning portal
- EAP programme
- Referral scheme
- Health & Wellbeing platform
- Health Cash Plan initiative
- Discounted gym membership


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