Customer Service Assistant
8 hours ago
**You**
We are looking for a part-time **Customer Service Assistant** to join our **Customer Service Team** in **Romford**. At the heart of all service areas, the customer service team are the first point of call for all customers, and responsible for delivering a high standard of customer service aligned with the brand standard of the YMCA experience - always going the extra mile and building sustainable relationships with customers and offering an inclusive experience making everyone who enters the YMCA feel welcome, valued and respected.
**Us**
Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether youre looking for your first role, coming back to work after a career break, or simply looking for a new challenge, were happy youre considering us.
As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health & wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which were based during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline.
Our staff are dedicated to making other peoples lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you.
**Summary of Job Profile**:
- Contract Type: Permanent, Part-time
- Working Pattern: 15 hours per week, Monday to Sunday, including bank holidays and evenings
- The Job Description and Person Specification can be found here: Customer Service Assistant
**YMCA Thames Gateway Staff Benefits**:
At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010).
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