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Regional Head

2 weeks ago

Birmingham, United Kingdom Brsk Ltd Full time

**Would you like to work for one of teh fastest growing Altnets in the UK?**

**Are you a hands on experienced leader who can develop, grow and coach a new team to deliver results at pace?**

**If yes, then we have a great opportunity for you**

**About us**
We are a UK based, full fibre provider that is rolling out a new 1 gigabit per second broadband network to homes and businesses across the UK.

With an average broadband speed of 64mbps, the UK is ranked amongst the lowest in Europe for its poor internet connectivity and we are here to change this by delivering a betternet. We are a start-up team of innovative, agile and driven individuals, looking to scale-up and achieve our ambitious plan to connect a million homes in the UK to our gigabit network.

**We have now rolled out fibre to 100,000 homes in the UK in 20 months and connceted over 5000 customers, making us one of the fastest growing Altnets in the UK.**

What sets us apart? You do, each one of us has a voice and collectively contribute to building brsk. We have an engagement score of 90% and our teams feel connected to and empowered at brsk. If you are wanting to work somewhere you can have a real impact and believe you can innovate in a fast paced environment, then this may be the role for you

**About the Role**

Reporting to the Chief Operations Officer, your key purpose will be to ensure our new Birmingham/Midlands regional team are delivering the build, sales, implementation, and maintenance plans in line with the set up and growth required in this area. You will have full responsibility for the development and growth of this region. This role will suit someone that enjoys having autonomy and delivering large scale change to a growing fibre business. We are looking for a dynamic individual who will look at things differently and bring a fresh perspective to developing the region across all areas required to make it a success.

**Key Duties and Responsibilities**
- To build, lead, grow and develop the Birmingham/Midlands regional team
- Working with your regional build team to build a robust build programme within the region and ensure the resource levels are maintained
- Working with your regional sales team to ensure that we are promoting our services and added value products, to ensure our order uptake targets are achieved.
- Building relationships with Local Authorities, Land Owners and any other 3rd party stakeholders that could result in the programme being a positive for the local communities
- Working with your regional installations team to ensure that we are installing all our orders in an efficient and timely way, focused on our customer’s experience
- Working with your regional maintenance team to drive preventative maintenance and to facilitate corrective maintenance by addressing any issues identified to bring the network to its original state. This also involves providing continuous support maintenance by addressing any issues identified to bring the network to its original state
- Collaborating with partners to provision every existing network by ensuring it is appropriately connected to the PoP and that it is documented accurately
- Effectively drive efficiencies in Financial Management as well as managing the regional budgets with your team of managers
- Management of third-party contracts by ensuring adherence to agreed terms of the contract
- Define and re-engineer operational processes to improve efficiencies

**Key Skills Required**
- Strong leadership skills and the ability to motivate, coach and train others to achieve the best results
- Self-starter who has the ability to influence change positively
- Ability to deal with change in a fast-paced environment
- Independent worker who enjoys autonomy with the ability to work remotely
- Team player and willing to get stuck in
- Strong communication skills
- Budget management
- Contracts and SLA management
- Action orientated towards getting things done
- Commercial mindset with the ability to influence change positively

**Experience Required**
- Experience in managing a team in an operational environment
- Fibre Network - layer 1, 2 and 3
- Management of 3rd Party Contractors

**Location**

Midlands (we do not have an office so you will work from home and travel to site when required)