Housing Officer

2 weeks ago

St Helens, United Kingdom Analog Films UK Full time

Join Our Team as an Experienced Housing Officer in St Helens

Are you an experienced housing professional looking for a rewarding opportunity to make a difference in people's lives? Do you thrive in a role where you can manage tenant relationships, coordinate repairs, and handle administrative tasks with precision? If so, we want to hear from you

Position: Experienced Housing Officer Location: St Helen's UK Salary: £22,973 - £23,938 (depending on experience)

As a Housing Officer with our organisation in St Helen's, you will play a vital role in ensuring the well-being and satisfaction of our tenants while maintaining the integrity of our properties. You will manage a caseload of tenants, oversee repairs and maintenance, and handle various administrative duties with efficiency and professionalism.

Key Responsibilities:

- Managing a caseload of tenants, including addressing their inquiries, concerns, and requests promptly and effectively.
- Liaising with builders and contractors to arrange and oversee repairs and maintenance work, ensuring timely completion and quality standards are met.
- Conducting property inspections and assessments to identify maintenance needs and ensure compliance with housing standards and regulations.
- Assisting tenants with housing-related paperwork, including tenancy agreements, rent payments, and housing benefit claims.
- Maintaining accurate records and databases related to tenant information, property maintenance, and other administrative tasks.
- Collaborating with colleagues and external stakeholders to support the overall objectives of the housing department.

What We Offer:

- Competitive salary ranging from £22,973 to £23,938, commensurate with experience.
- Opportunities for professional development and advancement within a supportive and collaborative work environment.
- Comprehensive benefits package, including pension scheme and holiday entitlement.
- The chance to work for an organisation committed to providing safe, secure, and affordable housing for the community.

**Requirements**:

- Proven experience working in a housing-related role, preferably as a housing officer or similar position.
- Strong understanding of housing laws, regulations, and procedures.
- Excellent communication and interpersonal skills, with the ability to build rapport with tenants, colleagues, and external partners.
- Organisational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
- A proactive and solution-oriented approach to problem-solving.

**Salary**: £22,973.00-£23,938.00 per year

Schedule:

- Day shift

Work authorisation:

- United Kingdom (required)

Work Location: In person

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