Customer Service Assistant

1 week ago


Reading, United Kingdom Bit Wave Solutions ltd Full time

**Job Summary**
We are seeking a skilled and motivated individuals to join our dynamic team. As a Customer care assistant, you will be responsible for assisting Senior Citizens with latest Mobile Apps and there functionalities.

**Duties**

Visiting care homes and senior citizens to provide help with mobile functions

prepare and Conduct presentations for workshops to increase technology knowledge of senior citizens

Support technical aspect to bridge digital divide among senior citizens

**Requirements**:

- Excellent problem-solving skills and attention to detail.
- Ability to work collaboratively within a team environment while also being self-motivated.
- Strong communication skills to effectively convey technical concepts to non-technical stakeholders.
- A passion for supporting Senior Citizens.

Pay: £22,880.00-£24,156.00 per year

Additional pay:

- Performance bonus

**Benefits**:

- Flexitime
- Referral programme

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- No (preferred)

Work Location: In person

Reference ID: Bit 1011
Expected start date: 01/02/2025



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