Security Officer

**Increase your Customer Service Advisor experience in varied, exciting work that really matters**

As a Heathrow Border Force Officer, you'll be joining a team that makes a difference and changes lives. We don't just check passports and monitor goods - it's much more than that. You'll be disrupting organised crime, keeping communities safe by safeguarding children and adults and taking guns and drugs off the street before they reach the UK border.

If you enjoy investigating, working with people from all walks of life and want a challenge where no day is the same, we'll help you shape a fantastic career and provide great benefits too including:

- Flexible work in a diverse organisation
- A permanent contract
- One of the UK's highest employer contribution pensions from 26.6%
- Outstanding training to develop your confidence and specialist knowledge
- A huge range of additional benefits to help you and your family

**Your role**

As a Border Force Officer at Heathrow, your first role will be based at the Primary Control Points across one of Heathrow's 4 terminals. It will be your job to find out why passengers from across the world are coming to the UK, decide if they are eligible to do so and stop those who are not. You will develop your skills through in-depth law enforcement training, helping to tackle high-profile areas such as counter-terrorism, organised crime, modern slavery and human trafficking.

**To do this you will be**
- Operating immigration and customs controls to check passenger permissions and documentation
- Identifying vulnerable adults and children to prioritise their safety and refer them to appropriate agencies
- Interviewing passengers, undertaking investigations and determining whether they qualify for entry to the UK
- Arresting offenders, preserving evidence, managing detention and liaising with other law enforcement partners.

**What you can bring**
- Are you ethical, professional, able to remain calm and act with integrity?

We operate in challenging, fast-paced and changeable environments where you'll need to manage a variety of situations
- Do you enjoy working with people and embrace the opportunity to be a role model? You'll need to communicate clearly with empathy and provide creative solutions when needed
- Are you curious and like seeking out the truth? You'll be investigating evidence, considering decisions carefully and ensuring the right choice is made