Triage Coordinator

**Job summary**

**Do you**:

- Have experience working in a busy healthcare environment supporting clinical teams?
- Have strong organisational and communication skills with an eye for detail?
- Enjoy coordinating and managing administrative processes that directly support patient care?
- Take pride in working collaboratively with clinicians, administrators, and external partners?
- Thrive on taking initiative and supporting service delivery improvements?

Hastings & Rother Healthcare are currently looking for a full-time Triage Coordinator to join our dynamic and evolving organisation. Previous experience working within a General Practice is essential.

**Main duties of the job**

To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies. To support the Triage and Reception Manager; undertake tasks as directed; coordinate and delegate tasks to administrators; deputise in the absence of the manager, in addition to undertaking some leadership duties such as: managing staff sickness, supervision, induction, training and performance as directed.

**About us**

Hastings & Rother Healthcare (HRH) consists of three GP practices within Hastings and St Leonards. We are an organisation that is rapidly expanding and we currently cover the largest patient population in Hastings & St Leonards.

We are able to offer an enjoyable working environment, as well as offering opportunities for staff to develop and an opportunity to join the NHS Pension scheme.

Closing Date: 21st November 2025

Interview Date: 28th November 2025

Pay: £28,196.25 per year

Work Location: In person