Part Time Carers Review and Support Officer

**Purpose**: To support Carers to review and reassess their Carers Assessments and Peace of Mind for Carers contingency plans in line with local authority procedures. To provide information and support to Carers to reduce the impact of their caring role.

**Specific Responsibilities**
- Contact all Carers whose Carers Assessment/POM4C plan is due for annual review.
- Ensure that Carers Assessments/POM4C plan reviews are carried out with at least 90% of Carers who are due for an annual review.
- Consider if a Carer may have substantial difficulty in being involved in the assessment review process under the definition provided by the Care Act 2014 and ensure the Carer has suitable advocacy support.
- In undertaking the Carers Assessment/POM4C plan review support the Carer to identify and communicate whether there have been any changes since their assessment that impacts on their caring role.
- Where there have been no changes since their assessment, ensure the Review Form is complete enabling the Carer to continue to receive the same levels of support.
- Where there has been changes since their assessment, undertake a re-assessment to determine the Carer’s eligibility under the Care Act 2014 using the National Eligibility Criteria.
- Where Carers needs for support meet the eligibility criteria, develop and deliver in partnership with the Carer a care and support plan, that is proportionate to the assessed needs.
- Where there has been changes since their assessment, use the Local Authority Resource Allocation System (RAS) to determine a Carers’ payment. Commission Carers’ payments, explaining the payment process to the Carer.
- Ensure that Carers who are ‘not eligible’ in accordance with the Care and Support (Eligibility Criteria) Regulations 2014 are provided with advice, information, signposting and referral on to meet current needs and prevent/delay future needs.
- Ensure that Carers’ Assessments Reviews and Support Plans are complaint with the Carers’ Assessment and Support Planning Quality Assurance Framework.
- Take a whole family approach to undertaking the Carers Assessment Review, considering whether other Carers, including young Carers, are involved in care giving and ensure they are offered information and referred on for support where consent is given.
- Provide up to date information regarding Carers rights and the services and resources available to support Carers.
- Ensure support offered and information provided to Carers is appropriate for their specific needs including but not limited to mental health conditions, learning disabilities and dementia.
- Make outgoing referrals to facilitate Carers’ access to other local services/organisations where appropriate.
- Work in partnership with the other Review Officers to ensure a co-ordinated approach to annual carers assessment reviews.
- Process notifications such as notifications of death and changes to residential status.
- Maintain accurate case recording using both Local Authority Case Management Systems and internal recording systems in line with business processes.
- Ensure any changes made to the POM4C plans are registered with the call monitoring provider for the POM4C Scheme.
- To provide a quality standard of report to support service reporting.
- Achieve individual performance management indicators as set by the Team Leader.
- Responsibility for promoting and safeguarding the welfare of children and adults.
- Contribute to the newsletter for local carers and professionals.
- Undertake the role of Assessment & Support Officer where required to meet the demands on the service and provide contingency support throughout the wider carers service as required.
- Support the induction, training and professional development of social work students.

**Personal support**
- Attendance of regular n-compass staff and carers team meetings
- Attendance of bi-monthly supervision and annual appraisal
- Complete a personal development plan in conjunction with your Line Manager and take responsibility for achieving its actions
- Work within organisational policy and act in the best interests of the organisation at all times
- Work within the organisations Safeguarding Policy, including completing safeguarding training to ensure a good understanding of safeguarding concerns, including potential abuse/neglect of adults/children and young people
- Work within the organisations Quality, Information Governance and Caldicott Principle Policy. This will include following processes in line with the ISO Quality Management System and the Information Governance Tool Kit

**_
The post holder may be required to undertake other related duties not specifically mentioned above. Any changes to their job description will be made in consultation with the post holder_**

**Person Specification**

**Essential**

**Desirable**

**Experience**
- Experience of sensitively discussing and gathering information from people who want to access support
- Experience of