Maternity Ward Clerk

1 week ago


Croydon, United Kingdom Croydon Health Services NHS Trust Full time

Maternity Ward Clerk -Band 2 To provide full comprehensive clerical support for the community midwives and work as part of a team within the Maternity Unit, to ensure the efficient running of the Community Midwives office. This is a 7 day service however the hours are 7am - 3pm Monday to Friday for this particular role. To demonstrate courtesy and consideration to all women and staff members at all times. To consistently contribute to the high standards of service for women who contact the community midwifery office. Maternity Ward Clerk -Band 2 An exciting opportunity has arisen to appoint a Ward Clerk to work in our Community Midwifery Team, within Croydon University Hospital. You will work as part of the Maternity Admin team and will be required to work Monday - Friday 7am - 3pm. You will be the first point of contact for patients, visitors, consultants and other members of the multi-disciplinary team. It is essential that you demonstrate exemplary customer care services at all times. This role is absolutely essential to the smooth running of the unit. **The key components of the role are to**: - Ensure all maternity discharges are being dealt with in a timely manner - Liaising with different teams and midwives - Catalogue, barcode and track patient notes to Medical Records **The post holder will be**: - Confident, friendly and helpful - Committed to delivering a high level of customer service - Able to work on your own and as part of a team - Competent at using a range of IT equipment and packages **Proposed Interview Date**: 9th September 2020 Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. **These include**: - Croydon University Hospital - Purley Hospital - The Sickle Cell and Thalassaemia Centre in Thornton Heath - Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodside - A minor injuries unit in New Addington The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. **Our Vision**: “Excellent integrated care for you and your family, when and where you need it” Our 5 key ‘Here for you’ promises to the people of Croydon are: - You feel cared for by helpful and welcoming staff - You feel in safe hands with highly professional staff - You feel confident in your treatment from skilled teams of compassionate clinicians - You feel we value your time with convenient appointments, mínimal waiting and care closer to home - You feel it’s getting better all the time as we continue to improve our services We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to “Listening into Action” is new and different. **Please see the attached supporting document which contains more information about the role in job description and person specification


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