Sales Assistant

2 weeks ago

Leeds, United Kingdom Dinny Hall Full time

**Job Title: Dinny Hall Part time Sales Consultant - Victoria Arcade Leeds**

Dinny Hall - Awarded Commercial Jewellery Designer of the year in 2025 - is a leading British jewellery brand with 6 stores in London and a fast-growing global web business. Dinny’s ethos is that jewellery must be worn, loved and celebrated every day. The brand was established in 1985 and has gone from strength to strength to become known as one of the most high profile and much loved jewellery brands in the UK.

Dinny Hall is seeking a passionate and enthusiastic **Part-Time Sales Associate** to join the Dinny Hall jewellery store in Victoria Arcade, Leeds.

If you are a proactive, customer-focused Luxury Sales Consultant with successful sales experience and a positive, confident approach we would love to hear from you. Based in Leeds and reporting to the store manager and Victoria Arcade management:
Specific roles and responsibilities include:

- Demonstrate excellent communication skills and knowledge of Dinny Hall product and collections’ inspirations and stories.
- Deliver exceptional customer service in line with Dinny Hall’s standards of luxury retail.
- Confident in styling and advising customers to deliver luxurious shopping experience.
- Develop loyalty and connections with our customers by building relationships through a 1-2-1 personal shopper style approach to sales.
- Actively maximizing sales and introducing add-ons and up-sells, keeping customers’ needs at the center of every stage of the process.
- To deal effectively and proactively with all customer enquiries.
- Feedback to manager on current trade and share any customer feedback.
- Ensure a knowledge of DH omnichannel monthly sales targets.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping, hospitality, and visual merchandising within the store.
- To be conversant with selling systems and Company administration procedures.
- Take all actions necessary to maximize security and prevent theft of product.
- Participate in team meetings, trainings and make a positive contribution.
- Smart use of our DH Smart Phone contributing to the omnichannel way of working, use of WhatsApp selling, contribute to Live Chat, and general 360-degree way of thinking.
- Experience within a luxury retail environment, ideally Jewellery sales experience
- Proven selling skills and working against targets
- A great communicator and passion for delivering exceptional customer service
- A genuine interest in Jewellery and Fashion
- Eager to learn and build on your retail and product knowledge
- Ability to represent brand in appropriate way
- Be articulate with a good command of both spoken and written English
- A flexible team player who is always ready to go the extra mile.
- Can demonstrate knowledge and passion for the Dinny Hall brand as well as awareness of brand competitors.

**Job Type**: Part-time

Pay: £13,123.68-£30,000.00 per year

Expected hours: No less than 14 per week

Work Location: In person

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