Holiday Sales Advisor
1 day ago
**Job description**
**HARRISON LEISURE UK LTD**
**JOB DESCRIPTION**
**Job Title**: **Holiday Sales Position**
**Based at**
Head Office, Southport
**Working hours**:
37.5 hours per week
**Reports to**:
Head of Group Holiday Sales
**Hourly Rate of Pay**
Depending on experience
**Role Description**:
As a Holidays Sales Advisor at Harrison Leisure UK Limited, you will be responsible for delivering a friendly, efficient service, in order to create a warm and welcoming atmosphere for all our guests, with the key aim of retaining and attracting new customers.
**Duties will include**:
- Maximise sales by advising guests about add on purchases
- Handling post booking and pre-arrival travel enquires, achieving sales targets and converting enquiries to sales
- To deliver excellent customer service at all times.
- Assist guests in finding the holiday break for them across multiple accommodation types on different parks.
- Ensure all information on the Company’s booking system is accurate and updated with regard to: check in and check out information, guest requests
- Manage listings on alternative booking platforms
- Send communications to guests using Company’s booking system
- Work within the team environment to meet sales targets
**Skills Required**:
- Previous sales / customer service experience required
- A drive to achieve targets
- An ability to build a rapport with customers
- Excellent communication skills both verbal and written
- Excellent organisational skills, with an attention to detail
- A professional manner when dealing with customers and colleagues alike.
- Ability to work under pressure, in a calm and efficient manner to set deadlines
**Salary**: From £20,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Employee discount
- On-site parking
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Southport, Merseyside: reliably commute or plan to relocate before starting work (required)
**Salary**: From £20,000.00 per year
**Benefits**:
- Free parking
- On-site parking
Schedule:
- 8 hour shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- SOUTHPORT: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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