Front of House Team Leader
2 weeks ago
HEAD OFFICE
Front of House Team Leader
Front of House Team Leader
Covent Garden FWC | Reception | Permanent | part-time
Up to £22,000 depending on experience pro-rata
24 hours per week
Right now we are looking for a full-time Front of House Team Leader to join our Covent Garden Consumer Club.
About the Role
The post holder will be responsible for delivering and ensuring professional customer service whilst maintaining operational standards. There will be a large focus on diary management and resource planning within the role.
As the welcoming face of our club, your job will be to meet and greet all visitors. Importantly, you’ll ensure the smooth running of reception by answering calls and dealing with membership enquiries, and to support the Fitness Suite with appointments, queries relating to assessments, inductions and studio class bookings.
You have outstanding communication and customer service skills gained within a leisure or hospitality role. You’re approachable, personable and able to adapt to different situations, always keen to delight customers and improve their experience. You’re an energetic team player with exceptional planning and organising skills.
Key Requirements
Supervisory experience
High quality client service interaction
Strong resource management skills, including use of complex IT systems
Ability to prioritise and deal with varied workload effectively
Experience in administrative/office environment
Ability to multi-task and work under pressure
Proven self & team motivator
Flexibility to cover staff absences & sickness
Clean and presentable appearance
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With everything from private healthcare to a cycle to work scheme, financial wellbeing support and more - at Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
It starts with you.
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