Hey Baby 4d Luton Clinical Receptionist

7 days ago

Luton, United Kingdom HB4D Limited Full time

Hey Baby 4D Luton is a brand new clinic, part of a national franchise and run by head office. We provide exceptional 4D ultrasound imaging services in a welcoming environment and are currently seeking an experienced Clinical Receptionist to join our busy team.

**Your key responsibilities will include**:

- Booking appointments for customers both over the phone and in person
- Welcoming customers to the clinic and assisting them with any queries
- Taking payments in cash and by card
- Acting as a Chaperone where required (you will be asked to complete a short qualification for this)
- Assisting with the cleaning of the clinic and equipment, including mopping, wiping surfaces and furniture, and cleaning the bathroom if necessary
- Completing paperwork to confirm that various processes have been undertaken
- Taking customer feedback and relaying this to the management
- Responding to messages from customers on the chat function
- Opening up and locking up the clinic as required
- Keeping the clinic tidy and organised
- Conducting stock takes of products
- Completing job-specific training modules provided by management

**Additional Information**:

- You will be working closely with a sonographer and will need to be highly reliable, with a strong sense of accountability, and able to work independently.
- Excellent communication skills are essential for this role.
- What we look for and what we provide:

- Experience in reception or administrative positions is essential. You should be able to deliver exceptional customer service.
- The successful applicant will demonstrate excellent IT, verbal, and written communication skills.
- Due to the nature of this role, a satisfactory Enhanced DBS (adult workforce) will need to be performed prior to the commencement of employment. You will also need to maintain a satisfactory DBS throughout the duration of your employment.

**Required language**:

- English

**Hours**:

- 37.5 hours per week (30-minute break each day)
- This role will require weekend and evening work. A typical week may look as follows:

- Monday: 12pm - 8pm
- Tuesday: CLOSED
- Wednesday: 12pm - 8pm
- Thursday: CLOSED
- Friday: 12pm - 8pm
- Saturday: 9am - 5pm
- Sunday: 9am - 5pm

**Job Type**:

- Full-time

**Salary**:

- £12 per hour

**Applicants must be at least 18 years of age to apply.**

**Location**:Hey Baby 4D, Cumberland Street, Luton, LU1 3BW
**Job Start**:November (Pending CQC Authorisation)

**Job Category**:Clerical**Job Type**:Full Time**Job Location**:Luton

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