Continuous Improvement Consultant

Continuous Improvement Consultant (ResourceLink) (Open)

Salford Quays,

Hybrid working - home working available

Permanent Contract

£43,000 - £45,000 per annum + Benefits

Full time, 37.5 hours

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.

At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way.

Role Overview

The Continuous Improvement Consultant is responsible for identifying opportunities to improve the experience within the UK Geography, along with acting upon issues identified through audits, specific to the area of expertise for the role.

What you’ll do:

- To take ownership of assigned change programmes, including progress reporting.
- Responsible for the administration and governance of two instances of ResourceLink
- Finding and delivering opportunities to continuously improve our Payroll systems and processes - through scoping, designing, testing and launching improvements in system, ensuring stakeholders engaged and associated admin maintained throughout.
- Stakeholder partnering - business leads, internal & external e.g. Zellis - partnering to understand current and future state and thereby design initiatives to support achievement of future state
- Collaboration with other teams - Digital People Solutions, Application Support and IS, Pensions, Reward, Finance - upskilling and educating others where gaps in knowledge / experience creates impacts or negative outcomes

What you’ll bring:

- Fair treatment of customers central to all organisational changes, procedural changes and policy decisions that you make, approve or oversee.
- Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills.
- Strong understanding / experience of Payroll functional domain for the specialist area coupled with an understanding of wider organisational issues and challenges
- Self-management, initiative and prioritisation skills
- Problem solving / analytical - diagnose problems, identifying root causes and determine potential resolutions, delivering intuitive solutions for the end user

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You’ll be eligible for:

- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Annual performance-based bonus
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

Time Type:
Full time