Champion User

**Band 4**:
**Main area**
- Digital

**Grade**
- Band 4

**Contract**
- Permanent

**Hours**
- Full time - 37.5 hours per week

**Job ref**
- 343-NN-7248624-FM-HM-A-A

**Site**
- Gateway Offices

**Town**
- Epsom

**Salary**
- £32,199 - £34,876 per annum, pro rata, inc HCAS (Outer)

**Salary period**
- Yearly

**Closing**
- 08/10/2025 23:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

**Job overview**:
We are looking for a skilled and motivated individual to join our Digital Team. This role is part of a Team who are responsible for providing at the elbow support for our users.

We are looking for individuals with good communication skills and a keen eye for detail. The post holder will be required to work independently and within a team. Knowledge of the systems already in use at the Trust such as Cerner (iCLIP Pro) is essential.

**Main duties of the job**:
To help with all aspects of Champion User activity, including;
- Demonstrating a commitment towards the development of professional and clinical practice (self and others).
- Working collaboratively with professional groups, projects team, and Business As Usual.
- Support code upgrades/downtimes
- Help (with CU Manager/Senior CU Leads) ensure appropriate records are kept of Clinical Champion User activity (e.g. via HEAT portal)
- Help (with CU Manager/Senior CU Leads) ensure appropriate records are kept of equipment deployed by Clinical Champion Users.

**Working for our organisation**:

- St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC)._
- _After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce._

**Detailed job description and main responsibilities**:
1. Contribute to the creation of an environment in which change can be initiated and supported.

2. Support the Clinical Champion Users manager and Clinical Champion User Senior Leads to provide leadership and support to Clinical Champion Users to ensure that the highest standards of patient care are maintained.

3. To provide at-the-elbow support to clinical staff during Clinical systems roll out.

4. To conduct Awareness Sessions to users of Clinical Systems prior system roll out or as necessary.

5. Provide information to the organisation and others (external, for instance, Cerner)

**Person specification**:
**Qualifications**:
**Essential criteria**:

- 5 GCSE

**Desirable criteria**:

- IT related qualification.

**Experience**:
**Essential criteria**:

- Clinical experience in an acute hospital environment.

**Desirable criteria**:

- Experience of Cerner solutions

**Skills**:
**Essential criteria**:

- IT skills -, Microsoft Office packages, etc
- Excellent written and verbal communication skills
- Decision-making skills

**Desirable criteria**:

- Ability to mediate in difficult situations.

**Knowledge**:
**Essential criteria**:

- Basic knowledge in any area of clinical practice

**DBS**: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.
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**Disability Advice Line**:S_WL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments c_ontact our **Confidential Disability Advice Line at**:
**Telephone: 02082963786**

**Text: 07501066267**
- Our confidential answering service is available after 5pm.
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**Employer certification / accreditation badges**:
**Applicant requirements**: