Workforce Management Coordinator

**Company Description**
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

As a Workforce Management Coordinator for our Transport department, you are an integral part of our dynamic team dedicated to enhancing our workforce management practices. Your role revolves around supporting the Head of Workforce Management in ensuring the smooth execution of daily operations and contributing to process improvement initiatives. The team's main responsibility involves scheduling and booking employees and agency workers, along with ensuring accurate time and attendance data. The team also verifies this data for seamless transmission to the Payroll Team, ensuring accurate and punctual salary payments while cross-checking the accuracy of Agency invoices.
- This is a full-time, permanent role based in our office in Hounslow_

**Key Responsibilities**:

- Collaborate with the Head of Workforce Management to support the development and implementation of strategic workforce management solutions, ensuring alignment with organizational policies and external standards
- Assist in creating effective staff schedules that meet the dynamic demands of the business, in coordination with internal stakeholders and external vendor partners
- Support the management and coordination of agency relationships, serving as a point of contact for agency-related inquiries and fostering positive communication with both agencies and agency workers
- Contribute to the preparation and delivery of timely and accurate weekly labor reports to the management team and agency partners
- Assist in addressing discrepancies in employee and agency worker hours, demonstrating attention to detail and the ability to make necessary adjustments promptly
- Play an active role in resolving time and attendance issues to maintain precise and reliable records
- Actively participate in process improvement initiatives aimed at enhancing efficiency and the overall employee experience, in alignment with the commitment to excellence in workforce management

**Qualifications**
- 1+ years of experience in workforce management or a related field
- Bachelor's degree in Business Administration, Human Resources, or a related field
- Strong analytical skills with the ability to analyze data and trends
- Ability to work collaboratively and align workforce strategies with business objectives
- Familiarity with labor laws and regulations
- Effective communication and interpersonal skills
- Willingness to learn and support the team as needed

**Additional Information**
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

- Competitive Salary
- Enjoy perks by referring your friends through our Refer a Friend Scheme
- Save money and time with On-Site Free Meals
- Expand your skills and knowledge through our in-house training opportunities.
- A business where you can have a real impact, we’re not afraid of new ideas
- Genuine career development opportunities, both nationally and internationally
- The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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