Sales Administrator
2 weeks ago
**Responsibilities**:
- Deliver exceptional customer service by promptly addressing inquiries, resolving concerns, and ensuring overall customer satisfaction.
- Keep customers informed about the status of their testing projects, maintaining clear communication throughout the process.
- Efficiently manage the booking of work into the Laboratory Information Management System (LIMS), ensuring accurate and timely data entry.
- Handle incoming telephone calls, addressing customer queries, and directing calls to the appropriate department or personnel.
- Generate and process invoices for testing services, maintaining precision in billing and documentation.
- Coordinate purchasing activities, including the acquisition of necessary materials and supplies for laboratory operations.
**Skills**:
- Exceptional communication skills, both verbal and written.
- Proficiency in utilizing LIMS systems and other relevant software for data entry and customer management.
- Strong organizational skills with meticulous attention to detail to ensure accurate record-keeping.
- Ability to multitask and prioritize tasks effectively in a fast-paced laboratory environment.
- Previous experience in customer service, preferably in a laboratory or technical setting
Working hours: 08:30 am
- 05:00 pm with 45 minutes break.
Join dynamic team and contribute to delivering top-notch customer service in a cutting-edge laboratory environment.
**Job Types**: Full-time, Temp to perm
Pay: £12.50 per hour
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: STWM
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