Team Leader

You will lead and supervise a team of care workers - managing the delivery of care and preparing detailed care plans and ensuring that they meet the individual needs of the service users.

**Your duties will include**:

- Carrying out initial visits to service users to produce detailed care plans and ensuring that the emotional, spiritual, physical, medical, and material needs of the service users are recognised, assessed, and met with.
- Reporting directly to the Children’s Services Manager, you will monitor the services according to care standards ensuring regular feedback and communication with them, thus ensuring the safety and well-being of both service users and care workers involved.
- Serving as a first point of escalation for procedural issues/complaints and coaching care staff regarding how to effectively resolve issues.
- Formulating weekly care schedules and ensuring that the staff are aware of their relevant duties.
- Carrying out quality assurance checks: use spot checks, supervisions, training and compliance with the codes of conduct to ensure that carers and team leaders are providing a quality service to our clients and are well trained and motivated to carry out their role.
- Ensuring that management’s help and guidance is sought in the execution of her/his duties.
- Ensuring that weekly time sheets are checked and collated.
- Maintaining and monitoring record keeping in relation to attendance of care workers, service users’ care plans, risk assessments.
- Undertaking regular training reviews with staff and recommending appropriate actions.
- Supporting out-of-hours work to support care staff and service outside of regular office hours.
- Keeping yourself update to date with the Health and Safety standards and regulations and attending training courses to continue to maintain own professional development.
- You agree to undertake other duties from time to time as we may reasonably require.

**What will we need from you**:

- At-least 4 years of children’s care experience with 2 years of experience in as a Team Leader/ Senior Support worker
- An SVQ4 or above in Health and Social Care and or equivalent degree is essential
- SSSC Registered with a current PVG
- Ability to work flexibly which may include evenings and weekends
- A valid UK driving license is an essential requirement and access to your own vehicle with a full business insurance for car

**What we offer you**:

- Excellent career development and progression opportunities
- Holiday entitlement up to 33 days
- Employee referral bonus - up to £500
- Health & well-being support and free counselling
- Pension Scheme
- On-site parking space

**Location - North Lanarkshire**

You will lead and supervise a team of care workers - managing the delivery of care and preparing detailed care plans and ensuring that they meet the individual needs of the service users.

**Your duties will include-**
- Carrying out initial visits to service users to produce detailed care plans and ensuring that the emotional, spiritual, physical, medical, and material needs of the service users are recognised, assessed, and met with.
- Reporting directly to the Children’s Services Manager, you will monitor the services according to care standards ensuring regular feedback and communication with them, thus ensuring the safety and well-being of both service users and care workers involved.
- Serving as a first point of escalation for procedural issues/complaints and coaching care staff regarding how to effectively resolve issues.
- Formulating weekly care schedules and ensuring that the staff are aware of their relevant duties.
- Carrying out quality assurance checks: use spot checks, supervisions, training and compliance with the codes of conduct to ensure that carers and team leaders are providing a quality service to our clients and are well trained and motivated to carry out their role.
- Check and coollate weekly time sheets and mileage expenses.
- Maintaining and monitoring record keeping in relation to attendance of care workers, service users’ care plans, risk assessments.
- Undertaking regular training reviews with staff and recommending appropriate actions.
- Supporting out-of-hours work to support care staff and service outside of regular office hours.
- Keeping yourself update to date with the Health and Safety standards and regulations and attending training courses to continue to maintain own professional development.
- Ad hoc duties as required.

**What will we need from you?**
- At-least 5 years of children’s care experience with 2 years of experience in as a Team Leader/ Senior Support worker
- An SVQ4 or above in Health and Social Care and or equivalent degree is essential
- SSSC Registered with a current PVG
- Ability to work flexibly which may include evenings and weekends
- A valid UK driving license is an essential requirement and access to your own vehicle with a full business insurance for car

**What we offer you?**
- Excell