Motor Claims Handler

2 weeks ago

Croydon, United Kingdom Talbot Underwriting Full time

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Motor Claims Hand to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

**Make your mark in Claims**

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience.

Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

**How you will create an impact**

We are seeking a motor claims handler with a wide ranging skill set and experience of managing third party claims for bodily injury, third party property damage and credit hire claims (latter is optional).

The role will be client facing and in addition to coverage, legal liability and quantum analysis, will require interaction with brokers, insureds, external providers and internal stakeholders.
- Handle and investigate all claims within limit of authority in accordance with company standards and procedures and demonstrate accurate and timely reserving.
- Take pro-active steps to effectively deal with claimants and their representatives ensuring the best outcome of claim
- Contribute to ensuring the Department’s Key Performance Targets are met and that own objectives are achieved

**What you’ll need to succeed**
- Proven experience in handling third party motor claims including personal injury claims, third party property damage and (ideally) credit hire claims
- Good understanding of the end to end claims procedures along with knowledge using claims systems including MOJ & OIC portals
- Demonstrate strong communication skills, both written & verbal, in managing various stakeholders (customers, panel lawyers, brokers etc)
- Detailed working knowledge of the legal and regulatory environment within which such motor claims are handled.

**Who we are**

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

**Get to know the business**

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Life insurance
- Paid volunteer time
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

**Experience**:

- Motor Claims: 1 year (required)

Work Location: Hybrid remote in Croydon

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