Retail Sales Officer, Harrogate

**Salary: £23,150 - £23,893**

**Grade: CD**

**Contract: Permanent**

**Hours: 37**

**Location: Harrogate**

**Our Service**

The Parks and Grounds Service (P&G) is responsible for the ‘front line’ delivery of the maintenance and enhancement of all designated parks, recreational areas, open spaces and Council owned housing within North Yorkshire. The service also includes management of arboriculture, horticulture, community infrastructure (such as for play and allotments), delivery of commercial services directly to customers and businesses, and partnership working with a diverse range of stakeholders.

**The Role**

The job will be a permanent member of staff based across the kiosk/games in parks and nursery; serving customers in a retail and outdoor environment. This role is a flexible role ensuring commercial activities are fulfilled. They will be responsible for the day to day running of the games facilities and horticultural shop. Other duties will include chemical safety check of the paddling pool in summer months, cleaning of the customer toilets attached to the building and litter collections on site.

**You will be**:

- liaising with members of the public and staff on a daily basis.
- Selling refreshments to members of the public from the games hut
- Providing a games services, including tennis and adventure golf.
- Selling plants from the horticultural nursery.
- Supporting with plant watering when at the nursery
- Delivering excellent customer service, whilst serving customers in either location
- Supporting with rotas of seasonal staff.

**Job role**:
Providing excellent customer service whilst running of games facilities. The post holder will be responsible for general cleaning duties including toilets, litter picking and the hut itself. Maintaining the area to a high standard. When on site the post holder will undertake paddling pool chemical tests and other processes related to the running of the facilities. The commercial services team run events and other commercial opportunities across the park and nursery, the post holder would be able to support with these if needed. Ie running of workshops.

**What you will bring**

To be successful you will have a proven track record of great customer services. The post holder would have a customer focused attitude as well as having accurate numeracy skills. You must be able to use a variety of IT systems including but not limited to Microsoft Office, word, excel, power point.

**Key dates**:
Closing Date 15th September 2024

Venue for Interview: County Hall, Northallerton

**Key documents**:
Job description.docx

***

**Total Rewards Brochure**

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party.

We are committed to the inclusion, safeguarding and promoting the welfare of adults at risk*

**Retail Sales Officer, Harrogate (098334)**

**Location**:Civic Centre Harrogate

**Town**:Harrogate

**Salary**:£23,150 - £23,893

**Posted**:05/09/2024

**Closing date**:15/09/2024

**Closing time**:23:59

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