Head of Consultancy

Company Outline:
**Job Role: Head of Consultancy**

**Location: Hybrid or Remote working**

**Salary**:Up to £90,000 per annum + £25,000 Commission + Car Allowance**

**Why do we want you?**

Are you ready to lead the consultancy services for an ambitious, high-performing business in a fast-growing sector?

Phoenix Health & Safety, part of Wilmington plc, is rated 4.9 stars on Trust Pilot and has put the “customer” back in customer service. We provide training, guidance and expertise to help customers as they navigate their way through the complexities of health and safety legislation.

We are seeking an experienced and dynamic Head of Consultancy to join our senior leadership team, responsible for developing and leading our health and safety consultancy services division. This role will be instrumental in building and growing our consultancy practice while ensuring the highest standards of service delivery to our clients.

Job purpose, tasks and responsibilities:
The Head of Consultancy Service Development is responsible for strategically designing and implementing innovative consultancy service offerings that address the evolving needs of clients in the health and safety sector. This role encompasses the development of comprehensive retained consultancy packages and the execution of legal compliance audits and inspections.

**You will be responsible for**:
**Service Development**

Design and develop consultancy service offerings, including:

- Retained consultancy packages
- Deliver legal compliance audits and inspections providing:

- Risk profiling and training needs analysis (TNA) ISO 45001 and 9001 system design and implementation

Construction phase plan development and CDM support Toolbox talks, policy development, and bespoke advice
- Develop/adopt digital tools/apps to enhance service delivery - e.g. Safety Management Systems and/or risk assessment development tools

**Team Management**
- Build, lead and develop a team of health and safety consultants
- Set performance targets and conduct regular review
- Implement training and development programs
- Foster a culture of excellence and continuous improvement

**Commercial Management**
- Develop and manage pricing strategies and commercial models for consultancy services
- Create and manage departmental budgets and forecasts
- Contribute to bid and tender development for strategic accounts and frameworks
- Identify and pursue new business opportunities in partnership with Sales and Marketing teams

**What’s the Best Thing About This Role?**

There is autonomy to make this role your own. As the Head of Consultancy you will develop and manage pricing strategies, departmental budgets, and forecasts while contributing to the bid and tender development process for strategic accounts. You will be identifying and pursuing new business opportunities and collaborating with Sales and Marketing teams, to ensure the growth and sustainability of the consultancy services offered. Overall, you will play a pivotal role in driving the organization’s consultancy strategy, enhancing service delivery, and achieving commercial success

**What’s the Most Challenging Thing About This Role?**

This is a fast-paced position in an ever-changing environment, you will ned to stay informed on industry developments and regulatory changes to maintain the organization's competitive edge.

You will be building and nurturing a high-performing team of health and safety consultants, setting performance targets, conducting regular reviews, and implementing ongoing training and development programs. A key aspect of this role is fostering a culture of excellence and continuous improvement within the team.

Essential and desirable capabilities:
**We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...**

**To be successful in this role, you must have**:

- NEBOSH Diploma or equivalent higher-level qualification
- Chartered membership of IOSH (CMIOSH)
- Significant experience in health and safety consulting
- Experience in a senior management role
- Proven success in building and scaling consultancy operations
- Deep knowledge of UK H&S legislation and sector-specific regulatory frameworks
- Strong commercial acumen and a track record in driving revenue growth
- Exceptional leadership, coaching, and team development capabilities

**To be successful in this role, it would be great if you have**:

- Strategic thinker with entrepreneurial mindset
- Results-driven with strong problem-solving abilities
- Excellent interpersonal skills
- High level of professional integrity
- Ability to influence at senior level

Before you go....:
**About us**

We’re Wilmington plc, a business of renowned brands helping our customers to navigate the ever-evolving regulatory landscape. We do this through providing actionable insight on the regulations that affect them, but also by providing complementary training t