Receptionist

6 days ago

Nottingham, United Kingdom Hudson Healthcare Full time

Vacancy for a reliable and warm receptionist to join our team at SANDIACRE, Nottingham.

This position is for two receptionists working hours 9.30-3pm 2 weeks rota basis to cover alternative weekends.

Sandiacre is a modern, purpose-built care home, recently redecorated throughout, offering leading nursing & dementia care and short-term respite care.

The Receptionist is the first point of contact within the home, ensuring that professional, high quality customer care is delivered in a consistent way and being a dependable support to the home manager and administrator.

Vacancy for person who is ready to work 2 days per week, alternative weekend and alternative weekdays.

**Main Responsibilities**:

- Welcome and greet visitors to the home in a professional and courteous way
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
- In addition to reception duties, provide additional administration support to the home manager on a daily basis, predominantly HR related administration duties, ensuring that the strictest confidentiality practices are followed at all times
- Respond to any emergency situations as requested by the home
- Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

**Person Specification**:

- Excellent customer service skills
- IT literacy - competent with the use of systems
- Previous telephone experience
- Professional telephone manner
- Knowledge of general administration
- Good communication skills and a great team player
- Neat and well presented
- Excellent written and verbal English.

**Job Types**: Part-time, Permanent

**Salary**: £10.50 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Weekend availability

Work Location: In person

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