Sales Consultant

Role Overview:
**In a Nutshell**

We have an exciting opportunity to join a dynamic sales team that is proud of its success. We have a great opportunity for Sales Consultant to join our team within Countryside Partnerships South Midlands, at our site in Stoneleigh View, Kenilworth. As our Sales Consultant, you will be responsible for carrying out all aspects of the day to day running of the sales hubs in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress across initially for this site, and then onto others as these become available.

**Let’s cut to the chase, what’s in it for you**
- Competitive basic salary and annual bonus
- Mileage Allowance
- 28 days annual leave plus bank holidays, and the option to buy up to 5 days per annum
- Private Healthcare
- Company contributory pension scheme
- Life assurance - 4 x your annual salary
- Sharesave scheme
- Cycle to work scheme - up to £3000
- Support with a professional membership
- Denplan, GymFlex and many more

**In return, what we would like from you**
- Behave in line with our company values - Integrity, Caring and Quality
- Experience of working in a customer facing role delivering under pressure
- Intermediate knowledge of Outlook, Excel, Word, and PowerPoint
- Experience in generating leads and sales through telephone-based business development.
- Proven track record of achieving sales targets
- Proven track record of exceptional sales
- Excellent IT skills with demonstrable knowledge of Microsoft Office tools
- Comfortable using multi-channel forms of communication
- Ability to handle complaints and difficult situations
- Strong negotiation and sales skills
- Proven track record of successfully completing the sales process with customers
- Excellent administration and organisational skills
- Willing to travel to all sales sites, including regional offices
- Full driving licence and access to a suitable vehicle.

**More about the Sales Consultant role **
- Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub.
- Deliver informative and clear tours of sites and house plots to all customers whether in person or virtually.
- Manage and implement new innovation in fulfilling the business targets on new home sales across all sites within the designated area of the sales hub.
- Negotiate with customers to ensure the best sales outcome for the business
- Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions
- Ensure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.
- Have a detailed knowledge of all Drew Smith house types and specification within the project
- Proactively manage and follow the sales process as set out during your training.
- Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others in the Drew Smith region
- Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company.
- Proactively sell all types of customer extras across all reservations to drive additional profit for the Company.
- Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.
- Deal with all customers in a polite, friendly and efficient manner.
- Ensure that customers are kept fully and regularly informed of the progress of their purchase.
- Respond to all cancellations making every effort to ‘save’ and if necessary, re negotiate the reservation and at all times identify the reason for cancellation and offer any suitable alternatives within other Vistry sites.
- Have detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them.
- Implement the Company’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
- Deliver high quality home demonstrations both virtually and face to face in conjunction with the build/maintenance teams in the home that the customer has purchased.
- Carry out daily tasks required for your site/sites
- Work alongside colleagues within the sales team to ensure all aspects of the sales process are completed to the required standard with all customers.
- Ensure all relevant stakeholders and colleagues are informed of key departmental developments.
- Take responsibility for all company property and equipment across each site within the specified sales hub.**#LI-Onsit