Workshop Controller

7 days ago

Macclesfield, United Kingdom Inchcape Full time

Job Introduction

The Workshop Controller is responsible for ensuring service and repairs are carried out effectively and accurately to achieve the highest possible standards for technical quality. The Workshop Controller is also responsible for ensuring maximum productivity in the workshop. They liaise between Service and the Technicians to ensure that all required work is actioned effectively and efficiently, keeping the customers expectations top of mind. Driven by exceeding targets and motivating the team to succeed would be a natural skill that our Workshop Controller possesses.

Main Responsibilities
- Monitor Progress of repairs and service and communicate to service advisor of any delays
- Check capacity in the workshop based on any additional work requirements
- Ensure that quality checks are carried out as per Inchcape and brand guidelines
- Monitor and give feedback on Technicians quality and efficiency
- Allocate work to qualified technicians
- Technical Knowledge and qualifications relating to vehicle maintenance
- Previous experience of supervising or managing Technicians
- Computer Literate, Kerridge experience is desirable
- Completed Required Training Courses

About The Company

Inchcape is a leading independent global automotive distributor and retailer. We are present in 36 national markets and operate as a key strategic partner to the world’s foremost premium and luxury car brands for whom we provide an effective, well-financed and customer centered route to market for vehicles and parts.

Inchcape, which is listed on the London Stock Exchange, employs 15,000 people worldwide and recorded sales of £6.8 billion in its last financial year.
We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staff to ensure you and your car receive the best possible attention.

We operate across every link of the post-factory automotive value chain for our OEM partners, providing a highly efficient, customer-focused route to market that delivers shared rewards at every stage.

We have 170 years of successful international trade experience based on a spirit of innovation that still thrives within the organisation

OUR VISION: To be the world’s most trusted automotive Distributor.

Inchcape is ambitious We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.

We are excited about the future. Could we be a part of your future plans too?

Package Description
- Great basic salary and OTE figures
- 22 days holiday, rising with length of service
- Generous vehicle purchase discount
- An employer culture of development and progression
- Company pension scheme
- Life assurance
- Discount gym membership
- Employee Advantage - retail discounts with over 3000 retailers
- Cycle to work scheme

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