Service Director for Mental Health, Ld Urgent Care

1 x Fixed Term contract/secondment opportunity for up to 9 months
- Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment*

Mental Health & Learning Disability Hospitals and Mental Health Urgent Care is one of 5 operational directorates responsible for the delivery of
clinical services within GHC. The directorate has an annual turnover of over £30m and has over 600 colleagues working within it.
The directorate consists of Later Life and Working Age Adult Wards Including a PICU, Rehabilitation, Low Secure and Learning Disability Inpatient units as well as Crisis and Home Treatment Teams, Mental Health Liaison and Criminal Justice Liaison Teams.
Ensuring effective day to day operational delivery, supporting system flow by working closely with internal and external partner and stakeholders,developing new ways of delivering services and delivering services within a defined financial envelope are all key aspects of the role.
We are looking for a senior operational manager with experience within the NHS in acute and/or community mental health services. The ideal
Your solid communication and influencing skills, together with political astuteness and resilience will ensure you must have the ability to build
positive collaborative relationships within the Trust and in the broader health and social care system.
Continuing with the positive relationships with our local Acute Trust, Local Authority and Primary Care Networks as part of our commitment to the ICS are key are key to this role.
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.