Membership Sales Advisor

2 weeks ago

Earls Colne, United Kingdom The Essex Golf & Country Club Full time

Job description Our clubs offer a warm and welcoming atmosphere, are set in beautiful locations and have an inspiring mix of facilities. Our clubs are a cut above. We are hugely proud of our facilities and the experiences that we offer, so we'll always make sure that everything is up to our standards. Regardless of the reason for their visit, our clubs are places that people love to spend their time and what makes it so special is that our team place our customers at the heart of everything we do. If you love welcoming customers and you can reflect our "CARE" values by being Caring, Ambitious, Respectful and Energised then this is the culture in which you will thrive. In addition to a competitive salary, we offer an excellent range of staff benefits, including - Complementary use of health club, group exercise classes and golf facilities -Competition play for team members with a golf handicap -Bonus holiday days -50% off when you stay at our hotels -50% off meals on duty -25% off food, drink, retail and spa treatments at other times -Discounted membership for a friend or your family membership -Free Parking -Uniform provided -Learning and Development programs -Employee Assistance Programme -Opportunities to grow and develop within the group -Cycle to Work scheme Main Duties To achieve individual membership sales targets as agreed in the annual budget. To work with the Sales team on reaching and exceeding the Clubs’ monthly and annual Membership targets. - Handling Telephone enquiries following the company standard by fulfilling the criteria set out on the **Telephone Enquiry Assessment Form**. - Touring prospective members around the course/club following the company standard by fulfilling the criteria set out on the **Tour Assessment Form**. - Responding to Web Enquiries within one hour by telephone where possible. - Processing prospect information accurately onto the prospect system and following up all enquiries by setting tasks on the prospect system accordingly. - Processing new memberships onto the membership system using the correct procedures outlined on the **Admin Checklist**. - Making a minimum of 22 outgoing quality contacts per day on the telephone. - Collecting a minimum average of 1.5 Point of Sale referrals from new joiners. - Generating new leads on a daily basis to contribute towards the monthly Lead Generation target. - Contributing to the Monthly Sales Planner by putting ideas forward and carrying out activities on the planner set by the Sales Manager. - Responsible for knowing the product. - Ensure that all sales procedures are being correctly implemented and used to generate new leads and convert enquiries to business. - Being self-sufficient on lead generation, through effective follow up calls, initiating referrals and outreaching. - Responsible for own conversion rate in line with the company expectations. **Job Types**: Full-time, Permanent **Salary**: £22,000.00 per year **Benefits**: - Childcare - Cycle to work scheme - Discounted or free food - Employee discount - Gym membership - On-site parking Schedule: - 8 hour shift Supplemental pay types: - Commission pay **Experience**: - Sales: 1 year (required) Work Location: In person

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