Current jobs related to Customer Experience Assistant - Bristol - OI Space
-
Customer Experience Assistant
2 weeks ago
Bristol, United Kingdom OI Space Full timeMaking sure our customers have the best experience in our Innovation Centres is a real team effort and as a member of the Centre management team, you’ll be a key part of this. This full-time position will report directly to the Centre Manager at Future Space, Bristol. At Future Space, the Customer Experience Assistant is the person who makes the...
-
Customer Experience Assistant Receptionist
6 days ago
Bristol, United Kingdom OI Space Full timeMaking sure our customers have the best experience in our Innovation Centres is a real team effort and as a member of the Centre management team, you’ll be a key part of this. This full-time position will report directly to the Centre Manager at Future Space,Bristol.At Future Space, the Customer Experience Assistant is the person who makes the difference....
-
Customer Experience
4 hours ago
Bristol, United Kingdom Candide Limited Full time**Product Support Specialist** **About Candide** Candide is a data-informed technology, innovation, and customer experience company. Our international team based in Europe and South Africa build digital ecosystems, platforms, and products; we provide data science, analytics, reporting, customer relationship management, customer experience, and consulting...
-
Customer Experience Specialist
1 week ago
Bristol, United Kingdom more. As Full timeA retail company in Bristol is seeking a Customer Service Assistant for a full-time role. This position focuses on delivering excellent customer experiences by assisting customers with various needs and ensuring stock availability. Ideal candidates will have prior customer service experience and be committed to providing high levels of service. Full training...
-
Customer Experience Advisor
2 weeks ago
Bristol, United Kingdom CLARK UK Full timeThe CompanyCLARK UK is a high-growth Insurtech company which is part of the pan-European Insurtech group, Clark.de. The company aims to improve how protection is handled and has a lively, friendly team that is dedicated to protecting individuals and families. The company culture blends innovation and high performance with a fun work environment.The...
-
Bristol, United Kingdom Paragon Customer Communications Full timeWe are looking to recruit an additional **35 Production Machine Operatives and 5 Print Operators **within our **Bradley Stoke, Bristol** site. If you are interested in being part of a great team in a busy production environment, to operate an enclosing machine or as a printer, to support the daily volume of work required to be dispatched on time and in...
-
Customer Experience Advisor
6 days ago
Bristol, United Kingdom Santander Full timeJob Description **Join our community** **We are currently recruiting for a full time permanent role, with a starting salary of £18,520.** For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction, aiding them with technology...
-
Customer Experience Advisor
6 days ago
Bristol, United Kingdom Santander Full timeJob Description **Join our community** **We are currently recruiting for a 12 month fixed term contract full time position, with a starting salary of £18,520.** For our customers, you'll be more than just the friendly face and voice of Santander. You'll be a listener and problem solver. Whether you're helping someone with a simple cash transaction,...
-
Customer Experience Coordinator
6 days ago
Bristol, United Kingdom The Vet Full timeWe're looking for a customer service superstar who can help to create a really positive, welcoming, friendly and efficient environment for customers and their pets at The Vet Bristol; and in doing so, drive excellence in customer service and patient care. There's a real opportunity here to take a proactive role which will have a direct correlation with the...
-
Customer Experience Officer
6 days ago
Bristol, United Kingdom GKN Aerospace Full timeA Truly Global Business Every day, around the world, we help aircraft fly further, faster and greener. We’re the world’s leading tier one aerospace supplier of systems and components. With over 15,000 employees across 38 manufacturing sites in 13 countries serving over 90% of the world’s aircraft and engine manufacturers with sales of £2.8bn....
Customer Experience Assistant
2 weeks ago
Location**:Future Space, University Enterprise Zone, UWE Campus, Frenchay, Bristol**
We have an opportunity for a **Customer Experience Assistant** to join the team based in **Future Space, Bristol.** You will join us on a full-time, permanent basis and in return, you will receive a competitive salary of £21,000 FTE plus fantastic benefits.
Making sure our customers have the best experience in our innovation Centres is a real team effort and as a member of the Centre managementteam, you’ll be a key part in this. You will welcome everyone to Future Space.
Oxford Innovation’s Innovation Centres division operates a network of centres that provide flexible office and laboratory space and business support services to companies throughout the UK.Our clients are start-ups, high growth SMEs, investors and alsopublic sector organisations that contract with us to deliver innovation centres and programmes to business.We now manage nearly thirty centres across the UK for a variety of public and private sector clients, providing space and support to nearly 1000 exciting,innovative and growing companies.
This full-time position will report directly to the Centre Manager. At Future Space the Customer Experience Assistant is the person who makes the difference. Our customers are busy entrepreneurs, building their own businesses, so should expect from us greatservice, a warm welcome and a freshly brewed tea or coffee when they need it.
That’s why we are looking for someone who can convey energy to our customers, a sparkling, enthusiastic, proactive person who feels part of the centre community and is willing to go the extra mile. Happy working in a team or on your own you’ll show pridein your work, making sure Future Space always looks the part and always looking for something new to challenge you.
**What will you do?**
There’ll be plenty of variety so you’ll never feel bored, here are the main responsibilities you will have:
- Be the first and last point of contact for our customers and their guests
- Welcome all our customers, visitors and meeting room guests with an authentic enthusiasm and smile in a friendly, professional natural manner
- Responsible for opening the centre in the morning and closing the centre at the end of the day
- Manage keys and passes (activation/ deactivation) for customers
- Handle all daily incoming and outgoing mail for customers
- Booking and recording all requests for meeting rooms and events, arranging refreshments and other support needed
- Support the Centre Manager with event planning and hosting
- Monitor the meeting room agenda and act as a host for our coffee morning and external events
- Keep our social media feeds and pages such as Twitter, Facebook and LinkedIn up to date with all the exciting news from OI, the centre customers and events we are hosting, engage and build relationships online
- Ensuring all centre equipment is in good working order - including for example coffee machines, printers, photocopiers and AV
- Maintaining and monitoring of useful consumables and stationery, so we never run out of toilet roll, paper, coffee and paperclips
- Record any chargeable ad hoc services customers or their guests need
- Support our customers with tasks varying from arranging a courier, using the coffee machine, print jobs, ordering office supplies or even booking a restaurant for that important meeting
- Maintaining tidiness of the community areas in the centre
- Support customers with local area knowledge - restaurants, bars, events etc
- Act as back up for the Assistant Centre Manager and Centre Manager for all kinds of administrative tasks
- Help us with your ideas on how we can keep improving our services
**What are you like?**
- A confident and enthusiastic person able to mix with all types of people and to provide a friendly, natural professional public image
- Pro-active
- Great IT skill with experience of using a range of technology
- Conscientious and efficient with an eye for detail and pride in their work
- Great as part of a team as well as working on their own when the need arises
- Flexible - willing to do what it takes to make the centre a success
**What’s in it for you?**
- Salary of up to £21,000 per annum
- Working hours 37.5 hours per week (some flexibility will be required covering early mornings to open the building 8am and occasional evening events)
- 25 days’ holiday plus Bank Holidays
- Flexible benefits package comprising:
- Contributory pension
- Ability to increase or decrease amount of annual leave
- Ability to increase or decrease amount of life assurance cover
- Private medical and dental insurance
- Bicycle purchase
- Charitable Giving
- Friendly, informal and flexible working environment - so you can make the most of your home and your work life
- We want you to have chances to progress to Assistant Centre Manager and so we will support you in learning new skills and taking the next steps in your career.
- We’ve also got access to a whole load of discounts so you can save money on high street favourites and holiday providers.
If you think you could be a great member of team and would like an exciting opportunity in return, then this is the role you have been looking for - click **‘apply’** today to become our new **Customer Experience Assistant **orto find out more information about the role. We would love to hear from you
