Fleet Workshop Controller Stoke-on-trent
1 day ago
Workshop Controller
Utilising communication skills and knowledge of the motor trade to drive success through the workshop/valeting/QC, you will work with the Technicians and Valeters to achieve targets and customer satisfaction is key.
**Salary**: £28,000 - £30,000 per annum DOE
Location: Stoke-on-Trent
Contract type: Permanent
Hours of work: Monday to Friday 8.00am - 5.00pm
**Benefits**:
Competitive salary plus BONUS and paid overtime when necessary.
Employee discount.
Manufacturer and In house training programmes.
Colleague referral bonus scheme (up to £1,000).
Free onsite parking.
23 days holiday plus bank holidays.
Employee assistance programme.
Free flu jab.
About us
The Holdcroft Motor group is proud to be one of the UK’s largest independent motor retail groups with operations across the North West and Midlands. Our success is built on trust, knowledge, quality brands and providing outstanding customer service. We have an exciting vision for the future and would welcome individuals with ambition, drive and a passion for success.
Key responsibilities as a Workshop Controller:
Control the work volume of Vehicle Technicians to ensure the smooth running of the Workshop.
Ensure all incoming work is planned as well as managing the time and resources of your team.
You will control a team of Technicians/valeters, ensuring productivity is maximised and that deadlines are met so delivery schedules are kept.
Ensure workshop targets are being considered whilst customer satisfaction is priority.
Control valeting and QC procedures.
Required skills as a Workshop Controller:
Excellent customer service and communication skills with a commitment to providing the best possible standard.
Previous experience needed.
Knowledge and understanding of working within the motor trade.
Strong leadership and collaboration skills.
An enthusiastic, dynamic and team player.
Willingness to learn, develop and assist with all elements within the Fleet team.
Strong organisational skills and ability to prioritise workloads.
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