Surveyor Co-ordinator

**Surveyor Co-ordinator / Business Support**

**Full Time Hours 8.30am to 5.00pm Monday-Thursday, 8.30-4.30pm Friday**
**Part-time hours: A part-time role is negotiable for this post.**
**Permanent**
**South Shields**

Brook Street are delighted to support a well known business in South Shields in their search for a Surveyor Co-ordinator; Reporting directly to and working closely with the Expert Witness department, the main function of the role is to work as part of the team to provide a high level, efficient and confidential administrative / PA support service to the surveyors.

**Key responsibilities**
- Arrange and coordinate appointments and meetings.
- Planning travel time between appointments.
- To receive and file new survey instructions acting as the first point of contact when new work is received.
- To confirm receipt of instructions to instructing parties.
- Request contact details of tenants and external surveyors, as required, from instructing parties.
- To review the 'Letter of Claim' at the point of receipt, and liaise with surveyor on likely time required to survey the property.
- Liaising with solicitors to arrange and confirm dates of survey appointments and likely report turnaround timescales once confirmed by surveyors.
- Liaising with external surveyors to arrange joint inspections of properties at a mutually beneficial time and date to all parties involved
- Contacting tenants by telephone, letter and text message as required to facilitate the booking of inspections.
- To complete data entries via a bespoke software web portal and upload to surveyor's tablets.
- To prepare reports for the Expert Witness department, as required.
- Support in the preparation of required paperwork for daily meetings and other commitments.
- To assist in the preparation of invoices on a monthly basis
- To update the Expert Witness department survey tracker on a daily basis using Excel

**About You**
- Proven administration and customer service skills
- Excellent communication and interpersonal skills and the ability to provide information and service to a wide range of internal and external contacts.
- Knowledge and competency in the use of Microsoft packages, databases and web-based communication tools e.g. Microsoft Teams and Zoom.
- Excellent organisational skills
- Ability to be flexible, including a mixture of home-working and office-working. Surveyors will not always be in the office for face to face contact.

**For any further information or a confidential chat please contact