Head Housekeeper

**Head Housekeeper**

We are seeking a dedicated and experienced Head Housekeeper to join our hardworking team at The Paddocks residential care home in Swaffham. This is a fantastic opportunity to lead our housekeeping team, ensuring the highest standards of cleanliness and hygiene are maintained.

**Requirements**:

- Flexibility to cover shifts due to sickness, annual leave, etc.
- Strong leadership skills.
- Knowledge of health and safety and COSHH regulations.
- Excellent organisational and communication skills.

**Key responsibilities**:

- Lead and manage the housekeeping team, providing strong leadership and ensuring the highest service standards are achieved and maintained.
- Ensure all tasks are undertaken with full consideration for the comfort, security, and sensitivity of the residents.
- Maintain knowledge of health and safety and COSHH legal requirements, ensuring staff are aware and compliant.
- Manage rotas and ensure correct team member levels are on shift at any time.
- Order all cleaning and consumable supplies for the home ensuring all purchases made are within budget.
- Provide hands-on support with housekeeping and laundry activities when required.
- Develop and maintain positive working relationships with all colleagues, residents and, visitors to the home.

**Benefits and culture**:

- We live by our company values - we are one big family, everything we do is from the heart, caring is our passion, always have fun, nothing is too much.
- A rewarding role
- Variety - no two days are the same
- Excellent employment benefits
- Ongoing training and development; including fully funded diplomas up to NVQ level 5.
- Long term career opportunities
- Annual Leave 28 days
- FlexEarn - providing you with the opportunity to withdraw a portion of your wages in advance of payday, to increase your choice and financial wellbeing.
- No DBS fees.
- Employee assistance program to support your health and wellbeing.
- Blue Light Card offering a number of discounts across retail and hospitality.
- Refer a friend scheme.

Join us at The Paddocks and make a difference in the lives of our residents by ensuring a clean, safe, and welcoming environment.

**Job Types**: Full-time, Permanent

Pay: £13.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Company pension
- Employee discount
- Financial planning services
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- Day shift
- Weekend availability

**Experience**:

- Supervising: 2 years (preferred)
- Housekeeping: 4 years (preferred)

Work Location: In person