Salesforce Administrator

7 days ago


Kingston upon Hull, United Kingdom rradar Full time

**The opportunity**:
Other duties include:
*
Manage data feeds across SFDC and integrations.
- Identify, diagnose, and resolve technical problems and track problems appropriately
- Understand business needs across and clearly translate them into business and functional user requirements for our development team
- Work closely with stakeholders to create and publish best practices in relation to our products and Salesforce configuration
- Maintain system documentation and SFDC policies and procedures
- Be a student of Salesforce; evaluate new tools as they become available and implement where appropriate
- Establish, implement, and administer best practices with regards to system maintenance, security, release management, improvements, data integrity, duplicates, backups, etc.
- Promote data integrity, data governance, and compliance. Performs special assignments as requested by departments
- Identify methods to improve customer journeys and experience through better onboarding, process flow, pipeline management and improved user behaviour
*
Required skills: *
- Strong academics, including undergraduate degree level qualification or equivalent
- Detailed knowledge of and experience with Sales Cloud & Service Cloud
- Methodical and logical approach to solution design and problem solving
- Strong problem-solving abilities and the ability to follow a “leap of faith” debugging strategy if required
- Ability to write documentation and training for none technical users
*
Why rradar*
Established in 2012, rradar is a specialist litigation and commercial law firm. In 10 years, we have grown to over 140 people over four office locations and represent a wide range of clients, from small owner-managed businesses to national charities and large multi-national corporates. All of our clients have one thing in common - they need representation when things go wrong, and guidance and advice on how to avoid things going wrong in the first place. Our model is different, and we offer opportunities to develop your skills in unique and different areas of the business.



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