Support Worker

Priory Adult Care is the UK’s leading independent provider of specialist adult care services. Our aim is to provide the right support in the right home for all the individuals we accommodate.
With community-based residential care settings, as well as a network of supported living services, we support adults over the age of 18 with autism, dementia, learning disabilities, mental health conditions, Prader-Willi Syndrome (PWS) and behaviours that challenge. We also offer a range of residential and nursing care settings for older people with varying levels of need.
Must be male and must be a driver to meet the support needs of ours residents
To provide the highest standard of person centred support and care to the people who use our
service, maintaining dignity and respect, enabling them to lead as independent lives as possible
and realise their potential whilst ensuring own actions and behaviour comply with corporate policy
and local procedures, statutory regulations and quality standards.

**Responsibilities**:
Quality
1. Ensure that the people who use our service have any personal needs or requirements met;
including personal care, participation in activities and support with daily living tasks.
2. To support people who use our service in achieving their outcomes in the way that they
choose.
3. Complete daily administration including updating person centred support & care plans,
updating charts and completing accurate daily notes.
4. Maintains professional relationships whilst developing a good rapport with the people who use
our service, their family, colleagues, visitors and other stakeholders.
5. Through own professional behaviour, including adhering to policies and procedures,
contributes to the maintenance of safety, security and confidentiality standards.
6. To undertake keyworking responsibility for individual service users, supporting the individual
to plan goals and personal outcomes and ensure that these are comprehensively documented
and reviewed.
Innovation
7. The role holder should have a flexible and innovative approach to their work and be able to
facilitate and support service users in decision making, promoting choice and involvement at
all times.
Value
8. The role holder should present the service in a positive light and should be proactive in
making suggestions for how to improve the service.
A REAL AND LASTING DIFFERENCE FOR EVERYONE WE SUPPORT
Knowledge / Education / Skills
Essential
- Basic numeracy skills
- Basic literacy skills
- Willingness to work towards an Diploma/SVQ 2 in Health and Social Care

Desirable
- Diploma/S/NVQ2 in Health and Social Care
- Knowledge and understanding of the needs of people with learning disabilities, autism, dementia,

Prader-Willi Syndrome or a mental health condition.
Experience
Previous experience in a care or supported living role is desirable, but not essential.
Communication
Communication and personal interaction is a key feature of this role and may include the provision
of support to people who use challenging behaviour as a way to communicate their needs and
frustrations or who use alternative communication methods such as pictures and signing systems.
This role also requires participation in and promotion of a team approach at all times, with positive
and constructive working relationships for the benefit of the service user. To contribute both
verbally and in writing to service user reviews and support planning.
Responsibility
Staff
Provides advice and guidance to less experienced staff undertaking similar duties.
Budgets & equipment
Responsible for the correct handling of petty cash and administration of medication in accordance
with policy and procedure where applicable and as required. Collective responsibility for the care and
security of equipment and consumables on site.
Informatics
Responsibility for the accuracy, security and confidentiality of service user records.
A REAL AND LASTING DIFFERENCE FOR EVERYONE WE SUPPORT
Working Environment
The problems faced by many service users may present challenging situations, which may increase
the physical, sensory and emotional demands of the role.
Upholding the Company Behaviours
This provides some guidance on the types of conduct to support the Company Behaviours
Behaviour Evidence
Putting People First
- Strives to ensure every colleague is able to make a positive and lasting

difference to Service Users and their families
- Actively seeks to develop the potential of every service user and staff

member
Being a Family
- Celebrates success and supports colleagues through difficult times
- Demonstrates loyalty to colleagues, manager and team

Acting with Integrity
- Is honest and respectful in all interactions with colleagues and

customers
- Demonstrates emotional control
- Ensures accurate recording of any transactions and interactions on all

company documentation
- Challenges poor performance and behaviours

Being Positive
- Promotes the company in a positive way at all times
- Strives fo