Quality Manager

**Quality Manager**

**Location**: Remote working

**Salary**: £30,000 - £35,000, depending on experience.

**About the Company**:
Our client are seeking a Quality Manager to join their busy team

As a Quality Manager, you will be responsible for ensuring that robust quality monitoring and management systems are implemented and embedded across all internal and external programmes to consistently maintain a low risk of audit and inspection exposure.You will specialise one of the following: leadership & management, customer service, business administration, early years or health and social care and hold an IQA qualification.

You will support the Head of Quality prepare the company for OFSTED inspections and awarding body assessments across the Skills Division, in addition, provide quality assurance on our Youth and Employment programmes.

**Quality Manager Duties**:

- To develop, implement and manage quality practices that meet the requirements of the business; Government and contractual requirements (OFSTED, Education, Skills Funding Agency Contracts, and other Funder's Contracts).
- Manage and improve the quality framework that delivers an excellent standard of teaching, learning and assessment across all contracts ensuring National Averages for success are exceeded and improving learners' experience.
- Complete Quality Assurance observations of each point in a learning journey, providing actions for improvement and monitoring of these for named assessors.
- To liaise with Performance and Supply Chain Managers to ensure the company fulfils any Quality Assurance Requirements for sub-contracted provision across all contracts.
- Co-ordinate and conduct monitoring visits on delivery partners, and work with partners to develop and implement changes and improvements to the standard of delivery.
- Lead on the IQA function in all aspects of awarding body compliance including monitoring visits maximising positive outcomes and ensuring that Direct Claims Status is maintained for all sectors in remit.
- Be responsible for the timely awarding body registration and certification of all learners within named sectors.
- Provide monthly reports to the Head of Quality of all Quality Assurance activity detailing areas of continued improvement and further development areas.
- Ensure use is made of all available technology to ensure that learners receive appropriate, high-quality teaching and learning sessions.
- Through proactive data monitoring and analysis, use solution focussed approaches and activities to drive continual quality performance improvements across all contracts.
- Lead quarterly standardisation meetings to ensure consistency of delivery within sector assessors; take part in quarterly IQA standardisation meetings ensuring the constancy of the approach to quality assurance.
- Agree and undertake regular professional development activities as agreed by the Head of Quality to ensure continuous improvement practices.
- Create a positive high performing organisational culture and develop staff within the function to promote a strong customer service ethos and high professional standards, ensuring that the function is effectively integrated and works in collaboration acrossdepartments. Actively champion the culture & values of Prevista via leadership & mentoring activities & language.
- Fostering positive and effective internal and external communications ensuring that stakeholders, staff, and learners are informed of developments and decisions relating to Quality Performance.
- Engage with external organisations, attend local, regional, and national network groups and meetings as appropriate to capitalise on good practice and promote a shared culture of quality improvement throughout the organisation in relation to all aspectsof quality performance.
- Improve, update, and maintain all policies relating to Quality Assurance and Assessment, within a version control process.
- To ensure that development priorities are identified and actioned, providing continual professional development (CPD) to support staff with teaching, learning and assessment and internal quality assurance; support the staff induction process for all newmembers of staff ensuring all quality performance measures are discussed and understood.
- Ensure the company quality manual and procedures are adhered to through regular testing and ensure they are updated to meet new business needs and standards.
- To lead the validation process of all due diligence information provided to ensure supply chain partners operate to all legislative requirements and service level agreement and funding guidelines.
- To make recommendations to senior managers as to the suitability of partners in terms of delivering a project in the context of due diligence.
- Undertake any other duties as appropriate to the post as agreed with Line Manager.

**Quality Manager Requirements**:

- At least 5 years' experience Apprenticeship and Functional Skills led training programmes - essential
- Relevant QCF Assessor qualification - e.g., D32/D33/A1/CAVA/TAQA Assessor
- Relevant Internal Verifier/Internal Quality Assurer qualification
- Sector experience enabling ability to IQA the following qualifications: management, customer service and business administration
- Clear understanding of learners' assessment, teaching, learning, achievement, and progression
- Clear understanding of verification, moderation, and standardisation
- Experience of deliver