Service Advisor

3 days ago

Warrington, United Kingdom Affinity Search Full time

**Role: Service Advisor**

**Location: Warrington**

**Salary: £22,000 - £24,000 OTE**

**Working Hours: 8am - 6pm Monday-Friday, Saturday on a rota**

Our client based in Warrington is currently looking to recruit a Service Advisor to join their team on a permanent basis.

Service Advisor's required for busy Aftersales department within the dealership.

**Working with the existing team, your duties will include**:

- To provide the highest levels of customer service by providing a knowledgeable, courteous, responsive and efficient service projecting the quality image of the brand and the Company
- To ensure all customer expectations and requirements are exceeded throughout
- To deliver exceptional service, scheduling work on customer vehicles, providing accurate estimates for servicing, repairs, and ensuring customers are fully aware of the likely timescales and costs.
- The promotion of sales of genuine parts and accessories whenever possible, acting on opportunities to sell additional products and services
- Those customers will need to be kept informed during the day, being updated on their vehicles progress and informed of any further expenses
- To invoice, collect payment and handover the car maintaining a friendly, professional relationship.

**The successful Service Advisor will have the following**:

- Be focussed on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player.
- Have excellent communication skills, as well as an aptitude and great attitude to lean and develop
- Hold a valid UK driving licence.
- Must have a experience as a Service Advisor or Aftersales Advisor in the Motor Trade
- Experience with Kerridge would be beneficial, however not essential

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Ellesmere Port: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: One location

Reference ID: LJW212

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