Junior Customer Support Specialist
2 weeks ago
We are looking for a Junior Customer Support Specialist to join our team.
**What we’d like to see**:
- Excellent communication and problem-solving skills.
- Upper intermediate or Intermediate written English skills.
- Willingness to work night shifts and on the weekends (as we provide 24/7 coverage).
- An experienced PC user (Microsoft Windows/Linux knowledge, working with documents and tables).
- Attention to detail.
**Will be a plus**:
- Previous experience in the Custom Support field.
**Key responsibilities**:
- Take ownership of customer issues that have been reported and see them through to resolution.
- Troubleshoot and identify solutions to resolve customer issues.
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