Barista Key Holder London

2 days ago

London, United Kingdom Crosstown Doughnuts Full time

**About the Role**

We are currently hiring key holders with flexibility to work in our Soho & Fitzrovia sites, who will be essential for our shop operation, providing exceptional customer service.

**Our Product | Our Mindset | Our People | Our Service | Our impact**

Crosstown is a progressive, premium sweet treats brand, established in London, creating fresh and extraordinary flavours from scratch by hand. Our mission is to satisfy tastebuds across UK, to engage with those who appreciate quality, by providing exceptional treats and the very best experience through great service and delicious products.

At Crosstown we have premium products served by authentic people. We value integrity, and we strive to grow our business to offer internal progression for our employees. Growth delivers opportunity, and opportunity fosters growth. We focus on your future to support ours

We are firm believers that you should have a voice and think big, be bold. Everyone is welcome at Crosstown

**As part of this role you will**:

- Assist customers in choosing their items and process payments, by delivering the best Customer experience
- Prepare coffee to a high standard.
- Maintain excellent visual standards.
- Prepare orders which are placed via our online channels
- Undertake a number of administrative tasks throughout the day like opening/closing the truck, stock counts and equipment requests.

**The person we are looking for will have**:

- **Experience in the premium hospitality world, be that in restaurants, markets/street trading, or cafes.
- Have a passion for quality produce and great service
- Be friendly and conversational with your customers and colleagues. Having great communication skills is very important.
- Professionalism.
- Be independent, confident, organised, and enthusiastic.
- Mental flexibility as well as the ability to think laterally
- We are an equal opportunity employer where everyone is welcome and respected._

**Job Types**: Part-time, Permanent

Pay: £11.94 per hour

**Benefits**:

- Cycle to work scheme
- Discounted or free food
- Employee discount
- Flexitime
- Health & wellbeing programme
- Referral programme
- Store discount

Schedule:

- Weekend availability

Application question(s):

- How would you describe an ideal customer service experience?

Work Location: In person

Reference ID: retail

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