Senior Experience Designer

**Senior Experience Designer - UI (12m FTC)**:
**Salary**:Competitive Plus Benefits**
**Location**:Holborn Store Support Centre and Home, London, EC1N 2HT**
**Contract type**:Fixed-Term Assignment**
**Business area**:Sainsbury's Tech**
**Closing date**:17 October 2024**
**Requisition ID**:264921**:
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.

**Senior Experience Designer - UI (12m FTC)**

At Sainsbury’s we believe that the customer should be at the heart of everything we do.

Our vision is to create the easiest, most enjoyable experiences that better serve our customers’ ever-changing needs. We work across a range of services, products, touchpoints and tools to deliver distinctive, integrated, and consistent experiences for our customers and colleagues across Sainsbury’s Group (which includes Sainsbury’s Food, Argos, Bank, Nectar, Tu and Habitat).

We drive brilliant experiences across all our brands in-store and online, operating in agile teams and squads, working seamlessly with teams right across the business to make the most of the exceptional knowledge, insight and talent we have.

In this role as a Senior Experience Designer **(UI focused)**, you’ll use your specialism in **User Interface and Interaction Design**, to lead the creative direction, visual identity, and design solutions for the **Sainsbury’s Nectar App and website experiences **alongside your existing Experience Design colleagues. You’ll be responsible for driving UI vision and consistency in the way Nectar visually shows up both now and in the future across the digital estate as well as adding and evolving components, principles and guidelines alongside our Design Systems team.

You will work in an agile, collaborative environment with cross-functional teams and stakeholders as well as other Experience Designers and will need to feel comfortable working in product teams. You will approach design inclusively and use insights and evidence to back-up your ideas, plan and structure, and deliver your work turn complex challenges into easy, enjoyable experiences for our customers and colleagues.

Within the Customer Experience team you will have the opportunity to work in a dynamic environment in a sector that is going through unprecedented digital transformation, as well as a commitment to work with you to drive your development. We also offer a collaborative culture, a flexible approach to working and lots of colleague benefits.

**What you need to do**:

- Identify, define and deliver solutions and opportunities for new propositions, services, products and experience areas that deliver value to customers and colleagues and are directly aligned with Sainsbury’s Group vision and KPIs
- Lead all phases of user-centred design through a data-informed, test-and-learn approach
- Champion the voice of the user through your work, organising and conducting user research and user testing to inform concepts and validate designs, and bringing stakeholders on the same journey
- Consider the wider Sainsbury’s ecosystem when designing concepts and solutions that are aligned with our strategic vision of allowing our customers to shop whenever and however they want
- Lead and manage stakeholders and project teams through a user-centred design approach whilst balancing business challenges and strategic vision
- Run workshops with cross-functional teams to inspire user-centred design thinking
- Inspire, coach and motivate junior members of the design community
- Work with the Guidelines team to continuously evolve our design system and guidelines and champion their adoption and implementation
- Consistently embed inclusive design principles in your work and encourage throughout the team
- Work comfortably in or out of product teams, and proactively collaborate with cross-functional teams, championing best practice for design thinking in an agile environment

**What you need to know and show**:

- You will bring a wealth of knowledge with you as a previous UI designer working on both Apps and Websites, ideally for a big brand
- A thorough technical understanding of inclusive design frameworks for both iOS and Android
- High level of creativity and problem-solving skills
- Adept at collaborating with and influencing stakeholders through a range of agile methods, including workshops - championing the voice of the customer whilst balancing business objectives
- Utilise a broad range of UI, UX tools and technique