Administrative Assistant

2 weeks ago


Wakefield, United Kingdom West Yorkshire Police Federation Full time

We are ideally situated, close to public transport but we also have parking on site.

**PRIMARY FUNCTION**
- To assist in the smooth and efficient running of the West Yorkshire Police Federation Office. To provide clerical and administrative support to the Federation executive, Federation members and others in which all matters are dealt with professionally, discreetly and regarded as confidential.

**RESPONSIBILITIES AND DUTIES**
- Greeting and booking in visitors at Reception
- Database input and updates
- Book in house meeting rooms
- Booking appointments for our various surgeries/clinics/seminars
- Administer information and claims for our Federation Group Insurance Scheme
- Receive, record, and prepare routine correspondence (e mails, letters, telephone enquiries etc), from West Yorkshire Police Federation customers
- Prepare information packs for student joiners, transferees, and special constables
- Process joining and cancellation forms by logging on database and spreadsheets
- Booking appointments for our in-house physiotherapy service
- Ensure compliance with our office security and access policy

Please note that these duties and responsibilities are not exhaustive and may be changed from time to time.

**PERSON SPECIFICATION** - **knowledge, skills and experience**:

- Understand the importance of and maintain, confidentiality and integrity
- Excellent organisational skills
- Good knowledge of Microsoft office suite
- Ability to work autonomously with little intervention
- Ability to plan and prioritise workload to meet demand
- Proactive, seeking out work
- Ability to contribute to the efficient running of the office
- Excellent interpersonal and communication skills
- Excellent Customer service manner with a strong focus on members’ satisfaction
- Previous administrative / clerical experience
- Basic typing, administration, and IT skills
- Good numeracy, literacy, and communication skills
- Ability to undertake training in relation to Federation products, procedures, structures, and key areas of business
- Ability to contribute to the efficient running of the office

Part-time hours: 27.5 per week

**Salary**: £20,817.71 per year

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



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