Corporate Receptionist

**Location**
- Bristol, United Kingdom

**Country**
- United Kingdom

**Contract type**
- Permanent

**Work pattern**
- Part Time

**Market**
- Various

**Discipline**
- Administration

**Job ref**
- 9978

**Recruiter contact**
- Laura Kennedy

**Location/s**:Bristol, UK
**Recruiter contact**: Laura Kennedy

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices.

We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual.

**About the business unit**
Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.

**Overview of the role**
We’re seeking an enthusiastic and customer-focused Corporate Receptionist to join our Cardiff office. In this crucial role, you’ll be the first point of contact for visitors, delivering exceptional customer service while supporting our Facilities team and Office Manager.

As a Corporate Receptionist, also known as an Office Coordinator, you’ll play a key role in maintaining office security and creating a welcoming environment. You’ll manage building access, oversee visitor check-ins, answer incoming calls and help maintain a safe, efficient, and well-organised workplace for all employees and visitors.

This role is fully office-based.

Reporting directly to the Office Manager, your responsibilities will include but not limited to:

- Greet visitors with a warm, professional demeanour, manage sign-in/check-in processes, and handle general inquiries with efficiency
- Conduct local office inductions and communicating emergency procedures, first aid, etc
- Ensure common areas are functional, well-maintained, and clean
- Report maintenance and cleaning issues to the Facilities Team
- Assist with the Smart Hands process for IT asset management
- Serve as the appointed first aider and emergency warden
- Order office and cleaning supplies
- Assist hosts with meeting room requirements
- Coordinate events (depending on the office)

Essential:

- Friendly and approachable
- Good organisational ability
- Work independently
- Ability to prioritise
- Previous experience in a front of house role
- Excellent people skills

Desirable:

- Able to work as part of a team and independently
- Knowledge of Health and Safety in the context of an office environment

**UK Immigration**

**Equality, diversity, and inclusion**

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where **everyone** feels they can contribute.

**Accessibility**
and we will talk to you about how we can support you.

**We offer some fantastic benefits including**:
**Health and wellbeing**
- Private medical insurance for all UK colleagues.
- Health cash plan to support you with every day health costs and treatments.
- Access to Peppy, providing free support from menopause experts for all UK colleagues.
- A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
- Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.

**Financial wellbeing**
- We match employee pension contributions between 4.5% and 7%.
- Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.
- Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury.
- Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
- As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.

**Lifestyle**
- A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
- Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
- Variety of employee saving schemes and discounts from high-street retailers.

**Enhanced family and carers leave**
- Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
- Our s