Casual Food and Beverage Hosts

5 days ago

Old Trafford, United Kingdom Lancashire Cricket Club Full time

The Hilton Garden Inn, with its 150 bedrooms (including 85 pitch-facing rooms), restaurant (breakfast and dinner) and bar, is a unique hotel positioned in Emirates Old Trafford (the home of Lancashire Cricket); a world class thriving multi-purpose venue that hosts a multitude of large-scale and high-profile events, from international cricket to sell-out concerts. The hotel integrates seamlessly with the stadium and sits alongside our award-winning conference & events facilities.
As a Food & Beverage Assistant you will be at the forefront of our guest experience, ensuring that the service all our guests receive in our bar and restaurant is second to none. It is therefore essential that you pride yourself on delivering unrivalled customer service and giving every guest the same “Lancashire welcome”.
This role is perfect to run along-side any other commitments you may have, as we have shifts from 5am to 1am, 7 days a week. You will be able to dial up, or dial down your shift frequencies at your own pleasure.
**The Role**
As our Food & Beverage Assistant your responsibilities will include, but by no means be limited to:

- Welcoming all our guests
- Taking and delivering customer orders
- Preparing, maintaining and tidying the restaurant and bar area
- Setting up tables prior to service
- Cash handling
- Consistently delivering high-levels of customer service
- Ensuring the cleanliness of work areas
- Upselling and striving to meet latest departmental targets

**Requirements**:

- The ability to work flexibly as hours of work will include breakfast and evening shifts. Full flexibility is required from 6am until 1am including weekends due to a range of shift patterns.
- Experience of waiting and bar service, ideally gained in a restaurant environment. Previous hotel experience would be ideal, but is not essential.
- A positive attitude and a proactive approach
- Warm personality
- Attentive with excellent grooming standards
- A willingness to undertake training

**What we offer**
- Social events throughout the year
- Fitness classes, table tennis club and yoga
- Discounts at the Lancashire Cricket Official Store, Trafford Cricket Centre, Hilton Garden Inn Emirates Old Trafford, Caffè Nero and with the Club’s partners
- Free parking
- Subsidised travel costs dependent on shift timings.
- We look forward to hearing from you if you have skills that support our future vision. Lancashire Cricket is an equal opportunities organisation and we are committed to providing new opportunities and striving for greater diversity._

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