Customer Service

5 days ago

Huddersfield, United Kingdom Calderdale and Huddersfield NHS Foundation Trust Full time

We have exciting opportunities in the Trust for Customer Service / Administrator Apprentices. You will play an active part in the effective running of the roles that supports the clinical staff to give compassionate care. Without these roles the clinical staff are unable to provide the safe care in the trust. The post holder will provide general administrative and customer service duties through the course of the apprenticeship to colleagues, patients and visitors to CHFT

**Roles can include**: Working in a reception area; Booking appointments; Supporting a team with the administration aspects; Secretarial responsibilities; Data inputting.

We are a hardworking Trust with a strong sense of teamwork, and you must be able to show that you are able to work as part of a team. You will also need to possess excellent communication skills. The role will include a variety of skills and this will vary depending on the vacancy at the time.

The Apprenticeship Scheme is run in conjunction with a training provider to ensure that you are supported through a high-quality training programme.

You must take responsibility for your own learning.

You will be required to undertake the Intermediate Apprenticeship in Customer Service Level 2 or 3. Therefore, if you already possess this qualification you will not be eligible for the funding.

If you are shortlisted you will be required to attend an interview to check your suitability and commitment to commence an apprenticeship, if suitable, you will be placed on a Talent pool and then your details will be passed to the managers who have the vacancies as they occur. You will then be interview by the manager of the department, bear in mind you may be interviewed by more than one manager. Successful applicants will then be processed to commence work in the successful role. We have Customer Service Vacancies that occur on a frequent basis.

Non-clinical Apprentices are paid a training wage of £8,114 increasing to £13,968 after successful completion of probationary period.

**Please note**:

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