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Receptionist

2 weeks ago

Hessle, United Kingdom HICA Group Full time

We are recruiting for a experienced Receptionist to join our warm and welcoming care home in Hessle, The Hollies.

This is part time position working 12 hours per week, 2 x 6-hour days on a shift pattern that will include alternate weekends therefore flexibility is required to meet the needs of the service.

The Role

As Receptionist, your priority will be to ensure the smooth running of the reception area through effective customer care whilst undertaking a variety of administrative clerical tasks as below:

- You will handle and process telephone enquiries from internal and external services whilst keeping a professional manner.
- You will handle all incoming and outgoing mail; this includes collections and deliveries from the Post Office.
- Ensure records for the home on the computerised management information system are maintained accurately maintaining confidentiality in line with HICA policies and procedures
- Administer staff recruitment, payroll, financial systems of the home and associated documentation
- Manage client record files ensuring that they are kept up-to-date
- Type correspondence, take and produce meetings of meetings and provide general admin support to the manager
- Check supplies and order stocks as required
- Treat all services users and families with respect, dignity and courtesy whilst maintaining confidentiality at all times
- Represent HICA in a professional and positive manner at all times

The Person:
We are looking for someone who has previous experience of reception duties. You will also be able to keep within deadlines and manage your workload appropriately. You will be able to work as part of a team as well as on your own initiative. A good knowledge of Microsoft appliances. You will present a professional appearance.

Rewards & Benefits:

- Savings on shopping - up to 8% in some retailers
- Refer a friend bonuses up to £200
- The HICA lottery - prizes up to £2000+
- Cycle to work scheme
- Techsave loans - borrow money to buy technology based gifts and repay through your wages over 12 months
- Prizes from fun competitions such as our Hall of Horrors guess the manager, our bonfire bonanza voucher giveaway and our 12 days to Xmas prize extravaganza.

The Hollies is a 48 bed Care Home split between a 26 bedded enhanced dementia community (The Tranby Suite) and a 22 bed residential dementia development situated in the small town of Hessle.

“At The Hollies a warm and friendly atmosphere which together with a commitment to high quality care ensures that every individual receives the respect and dignity they deserve. We promote dignity, respect and independence by offering person-centred support in comfortable surroundings.

The Hollies highly trained and dependable staff team can be relied on to deliver the best possible care to all residents. We are a busy but friendly home who welcomes visitors to drop in for a visit at any time or to join us on one of our many activities.”

HICA Group are a ‘Not for Profit’ organisation providing a range of care services to older people and people with learning difficulties both within residential and nursing homes and within the community.

**Job Type**: Part-time

**Salary**: £9.60 per hour

Schedule:

- Day shift
- Monday to Friday
- Weekend availability