Customer Service Administrator

2 weeks ago

Sheffield, United Kingdom Search Hiredonline Full time

**Customer Service Administrator - Sheffield**
- **£26,000 - £27,000 per year**:

- Supportive and friendly team environment
- Opportunities for career development and training
- Modern office space

**Hours**:

- Mon-Fri, Full-time

Are you a proactive and organised individual with a passion for delivering excellent customer service? We're looking for a Customer Service Administrator to join a dynamic team in Sheffield The team is growing, and they're looking for someone who thrives in a fast-paced environment and enjoys being the first point of contact for customers.

**The role of Customer Service Administrator**:

- Handling incoming calls and responding to customer queries in a professional and timely manner
- Booking appointments and coordinating schedules for maintenance and property visits
- Inputting and updating data accurately into internal systems
- Supporting the wider team with administrative tasks and service requests
- Ensuring a high level of customer satisfaction through effective communication and problem-solving

**The ideal Customer Service Administrator**:

- Previous experience in a customer service or administrative role
- Excellent communication and interpersonal skills
- Strong attention to detail and organisational abilities
- Confident using Microsoft Office and internal CRM systems
- A team player with a positive, can-do attitude
- Competitive salary
- Supportive and friendly team environment
- Opportunities for career development and training
- Modern office space

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