Business and Customer Support Assistant

5 days ago

Forfar, United Kingdom Perth & Kinross Council Full time

LOCATION:
Various locations throughout Angus, DD8 1AX

SALARY:
£12,884 - £26,045 per year

CONTRACT TYPE:
Permanent

POSITION TYPE:
Part Time

HOURS:
18.13 hours per week

WORK FROM HOME:
Hybrid

Angus Council have a variety of workstyle arrangements.

2a - Fixed (Desk ratio 1:1) - In this workstyle, you will have a guaranteed fixed desk, for example, for equality act (formerly DDA), H&S or technical reasons.

2b - Fixed (Desk Ratio 8:10) - In this workstyle work is regularly undertaken at a fixed point within council premises. There is no requirement for out of office working. You will have a guaranteed shared desk and you will work where the service is needed to meet customer demands.

3 - Flexi (Desk Ratio 5:10) - In this workstyle work is carried out at different locations, and employees are office desk based for more than 50% of their working time. Additional time may be spent when required in a council building to use collaborative spaces or for meetings, training and mentoring purposes.

5 - Homeworking and Other Locations - Flexible (Desk Ratio 2:10) - In this workstyle most work activity (80%) can be carried out at home or from another location. Approximately 20% of time could be spent at an office desk. Additional time may be spent, when required, in a council building using bookable spaces for collaborative working, meetings, training and mentoring purposes.

Based in one of the following locations:
**Bruce House, Wellgate, Arbroath (6 positions)**:
18.125 hours per week (workstyle 3)

20 hours per week (workstyle 2b) (reception)

21.25 hours per week (workstyle 2b) (reception)

29 hours per week (workstyle 3)

36.25 hours per week (workstyle 3 and workstyle 5)

**Bellevue House, Springfield Terrace, Arbroath (2 positions)**:
29 hours per week (workstyle 3)

36.25 hours per week (workstyle 3)

**County Buildings, Market Street, Forfar (2 positions)**:
36.25 hours per week (workstyle 3)

18.5 hours per week (workstyle 2a)

**Montrose Town House, Montrose (1 position)**:
36.25 hours per week (workstyle 3)

**Angus House, Orchardbank Business Park, Forfar (2 positions)**:
36.25 hours per week (workstyle 5)

Successful applicants will provide valuable support across a variety of council services, including our Children, Families, and Justice social work, Welfare Rights and Supporting Skills teams. This support helps these teams focus on delivering essential services to the people and communities of Angus.

We encourage you to review the job outline and person specification, which detail the key responsibilities of the role. Typical tasks may include data collation, data entry, financial processing (such as managing invoices and petty cash), and minute taking.

Please note interviews will be held week commencing 26 May 2025.

**About Angus Council**:
**The Individual**:
We are happy to discuss flexible working during the recruitment process for this position. This means we are open to a conversation about working patterns and the flexibility that is available for this role whilst managing the workload.

Those with disabilities, recognised caring responsibilities and care experienced young people. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.

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