Vehicle Subscription Manager

4 days ago


Leatherhead, United Kingdom RAC Full time

**Job description**
Mocean Subscription service puts Hyundai customers in the drivers seat to simply select a car of choice, the monthly mileage and duration they wish to keep it for - Customers can enjoy a streamlined registration process, no long-term commitment and comprehensiveinsurance, tax & roadside assistance covered, they will even deliver the car to the door
Mocean | Introduction - UK
The RAC are seeking a pioneering Hyundai Mocean Subscription Lead who can be a role model for HCCC to both internal and external colleagues, demonstrating core business values based at Hyundai Motor UK Ltd - Head Office in Leatherhead.
This is a _12 month fixed term contract_ for someone who is hungry to learn and strives to make a difference together working as one team celebrating achievements along the way.We want to hear from you if you are a colleague who is always looking fornew ways to be even better.Shares our pace and ambition of aiming high to be the very best at what you do.
**Key responsibilities**
Manage stock levels of all Mocean Fleet vehicles and updating the stock onto the platform
Ordering of vehicles
Monitor campaigns/Suggestions and liaise with HMUK on stock requirements
Liaising with Tilbury/Dealerships/HCCC Mocean team
Provide ETA/updates on vehicle movements
Liaison with HME Future Mobility
Manage logistics through Tilbury
Processing third party provider invoices
Complete and circulate all required programme reporting
Demonstrate strong levels of quality on all interactions across all channels, demonstrating expectations through all training and documentation.
Demonstrate the ability to provide flexibility to support both the business and line manager if required.
Assume other tasks upon reasonable request to support business needs with high quality outputs.
To develop effective working relationships within HMUK.
To manage the supply and logistics of Mocean fleet vehicles.

**Qualifications**:

- Commercial - Entrepreneurial mind-set, backed up by commercial acumen and highly results focused
- Agile thinking - Open to flexing your direction, depending on the business needs in a high tempo environment
- A challenger - Question the ‘why’ and ‘how’ to solve problems and achieve better outcomes and are confident reporting to and challenging senior management
- Data-driven and analytical - You route decision making in evidence, are highly analytical and comfortable with numbers
- Tenacious - Self-motivated, resilient; strong work ethic, you will thrive in a dynamic, fast-paced environment and persevere through setbacks
- A change agent, leader - Able to cut through ‘noise’, reverse delays and create positive momentum
- Collaborative - Able to work with diverse internal and external stakeholders
- Passionate - About change and automotive
- Digital first - Tech-savvy and comfortable with digital marketing tools, platforms, resources, and metrics

**Rewards & Benefits**
At the RAC, our colleagues do whatever it takes to help our customers. And we believe in rewarding you in return. As well as a competitive salary, there’s also an annual bonus scheme in place. Plus, you’ll have all these extra benefits:

- Option to join our pension scheme
- 24-hour colleague assistance programme
- Car salary sacrifice scheme - including offers on electric vehicles
- FREE RAC Breakdown cover from day one
- Kids Pass for deals and discounts on family days out
- Health and wellbeing benefits
- Group Life Assurance of up to 4 x salary
On top of all that, we reward outstanding performance with #**OrangeHeroes **awards - voted by team members, for team members. This includes a company-wide awards ceremony that takes place each year, as a thank you to colleagues.


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