Smart Repair Technician

2 weeks ago

Warwick, United Kingdom The Solution Auto Full time

**Smart Repair Technician - Warwick**

Salary will be discussed at interview

Hours

Mon - Fri - 8.00am - 5.00pm

**Main responsibilities and duties**
- To accurately and skilfully undertake all aspects of SMART and Alloy Wheel repairs to all types of vehicle, preparing, spraying and finishing vehicles in a professional and efficient manner and in accordance with technical standards.
- Examines vehicles; diagnoses and repairs routine and non-routine defects, using a knowledge of the vehicles, products and technologies concerned
- Carries out each job within the budgeted time as set out - to maintain own labour productivity
- Works in accordance with workshop and Health & Safety requirements
- Works with colleagues to maintain workshop standards of cleanliness and tidiness
- Ensure standards of cleanliness and tidiness of the mobile SMART repair area
- Takes personal responsibility for the daily maintenance of equipment, and reports equipment defects or problems that need attention accordingly
- Ensures high standards of health & safety and maintain health & safety records
- Follows key processes to achieve specified quality and efficiency targets
- Liaises with customers/colleagues to summarise the details of the work required or carried out, and answer their questions
- Offers customers/colleagues a detailed technical explanation (where this is required) in a way that recognises their level of technical proficiency
- Listens carefully to customers/colleagues and builds rapport and understanding during these discussions (where possible) to deliver customer satisfaction with the centre
- Uphold the Company's image and to be aware of and adhere to all relevant statutory legislation and Company and Manufacturer policies and procedures
- Undertake all other tasks and responsibilities as requested

Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager

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