Front of House/administrator

2 weeks ago

Kilmarnock, United Kingdom William Duncan + Co Ltd Full time

**Full Job Description**:
Exciting new opportunity for a customer focused administrator in our Kilmarnock Office.

William Duncan Accountants has been supporting businesses in Ayrshire and the West of Scotland for over 100 years and have in that time earned and established a reputation for constant innovation.

With the opening of our recently renovated office on Bank Street, we are looking for a flexible and extremely customer focused person to join our friendly team and be the first point of contact for visitors to Kilmarnock.

**What can you expect from the day-to-day?**

You will support the smooth running of the office from a front-of-house and general administration perspective.

In this role, you will:

- Greet all visitors to the Kilmarnock office with a warm and approachable manner.
- Chaperone visitors to and from meetings, and make refreshments as required.
- Be responsible for setting up the boardroom and meeting rooms for all appointments and reset as necessary following all meetings.
- You will monitor visitor access and maintain security awareness.
- Tidy and maintain the reception and meeting rooms (boardroom and small meeting rooms).
- Deal with all outgoing mail daily, franking the mail, completing details in the mail book, and taking the mail to the Post Office.
- Receive, and sort all incoming mail and deliveries.
- Handle any client books/records that are delivered to the office and ensure they are passed onto the relevant manager to deal with.
- General administration duties as required to support the work of the four Kilmarnock based Partners.
- Any other administration duties reasonably required by the firm.

**Are you the kind of person we are looking for?**
- Experience working in a professional office environment.
- Experience of electronic diary management.
- Excellent interpersonal and communication skills, to enable professional interaction with a wide range of contacts, both internal and external to the firm.
- Excellent written and oral communication skills.
- Ability to deal with sensitive information with discretion and to maintain confidentiality.
- Ability to deal with a busy reception and be calm under pressure.

**Benefits**

In return for your hard work you will be rewarded with a winning company culture, the chance to work in a vibrant and supportive team environment, and more. Some of the rewards we offer our team include, but are not limited to:

- Competitive salary £24,000 - £27,000, depending on experience.
- 25 days annual leave PLUS normal statutory bank holidays. Additional days to be obtained for long service. Annual leave is pro-rated for part-time.
- Holiday trading (buy or sell).
- Company pension scheme.
- Onsite parking.

**Other**

While this role is advertised as full-time (36.25 hours per week over 5 days), we are open to enquiries looking for part-time hours.

Please note that home-working is not applicable for this role.

**Salary**: £24,000.00-£27,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

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