Temporary Accommodation Officer

4 days ago

Lambeth, United Kingdom Service Care Full time

**Job Title: Temporary Accommodation Officer**
**Type: 3 months Temp ongoing**

**Hours: 35**
**Location: Lambeth**
**DBS: Basic**

**Purpose of the Role**
I am representing a client based in Lambeth, who are looking for someone to be responsible for the day-to-day allocation and management of Temporary Accommodation, and to provide support and advice to residents to assist them to move on from temporary accommodation. You will be required to undertake responsibilities across Temporary Accommodation Placements and Temporary Accommodation Management as directed.

**Main Responsibilities**
- Allocate a variety of temporary accommodation units including emergency accommodation, and control and conduct all activities leading to admissions and discharges where appropriate to achieve the most efficient and economic use of accommodation available.
- Minimise the inappropriate use of shared accommodation for families with children and ensure that all clients are effectively tracked, monitored, and moved on from temporary accommodation where appropriate.
- Conduct visits where necessary to a range of B&B type establishments to ensure property standards are maintained and occupancy is verified; taking prompt and effective action to address breaches of licence and any disrepair issues.
- Effectively manage the Councils varied portfolio of temporary accommodation (including leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation) ensuring properties are of good standard, are suitable and fit for purpose.
- Manage and coordinate the timely hand-backs of leased accommodation to their owners or managing agents and negotiate new leases and renewals with agencies and landlords ensuring suitable TA is supplied through providers that satisfy demand in line with the Councils statutory provisions and move on requirements.
- Proactively work on a casework basis with all temporary accommodation residents occupying leased, hostels, direct lets, B&B and Annexe placements and all other types of temporary accommodation to assist them to move on from temporary accommodation.
- Responsible for dealing with all complaints, emergencies, tenancy and ASB issues taking prompt and remedial effective action and enforcement and/or instigating legal instruction as necessary; providing advice and support as required.

**Requirements**:

- Educated to degree level standard or equivalent or demonstrable suitable experience
- To have and maintain a thorough and up to date knowledge of homelessness legislation, case law and best practice, as it applies to temporary accommodation and basic understanding of private sector tenant and landlord legislation
- To have a good practical understanding of allocation and maximisation of housing resources
- To have a good and practical knowledge of property standards, health and safety issues, regulations and legislative requirements including local policies and beet practice
- Experience of dealing with a diverse and vulnerable clientele in housing/homeless related environment
- Experience of working on own initiative as well as within a team environment, prioritising and successfully managing a personal caseload of work and achieving performance targets and meeting departmental objectives

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

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