Team Member

2 weeks ago

BurnhamonSea, United Kingdom Merkur Slots Full time

**Position: Team Member**

**Hours Per Week: 30**

**Pay Rate: £8.99**

**Immediate start date available**

**Are you our winner?**

We have Team Member positions available based in our Family Entertainment Centre in The Esplanade, Burnham on Sea. You will be working for one of the largest and most respected brands in High Street gaming in the UK.

As you would expect from a fast paced, seven-day business, the busiest times are when customers are having fun at the venue, so working weekend and Bank Holidays are a fundamental part of this role.

The Team Member role is a vital part of the operation, as this role holds the key to making customers feel welcome and helps create the atmosphere needed to deliver a great gaming experience

**The ideal team member will be**:

- 18 years or over (due to gambling legislation)
- Able to demonstrate their passion for customer service and have a friendly personality
- Able to resolve any challenging issues that may arise day to day in a customer centric environment
- Flexible, reliable, trustworthy and able to work on their own initiative, as well as part of a team
- Able to promote products and services
- Experienced in a retail, hospitality, leisure or gaming environment
- Able to communicate effectively in English; both orally and written
- Computer literate (e.g. Word and Excel)

If you feel this role is for you, you must be aged 18 years or over, have excellent customer care skills, a desire to help progress the business and want to work as part of a team, creating a fun and exciting atmosphere for customers

As well as having a great opportunity to progress your career with us, we offer our employees the standard benefits you’d expect: a company pension, 28 days’ holidays inclusive of Bank Holidays (pro-rata for part time workers). You’d have the opportunity to earn bonus after a qualifying period too and use our benefits portal for savings online or on the High Street via our benefits portal.

**About Us**:
We are part of the Gauselmann Group, a family owned German company which trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 160 High Street Adult Gaming Centre’s under our MERKUR Slots Brand, as well as having 3 bingo clubs, including Europe’s largest bingo hall.

MERKUR Casino UK Limited does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Casino UK Limited is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.

**Agencies**:We are not accepting speculative CV’s or profiles and kindly request that you refrain from contacting us.

**MERKUR Casino UK Limited and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/or Disclosure Scotland.

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