Cashier

Vacancy ID:

- 035823
- Town:

- Walthamstow E17 5DU
- Closing Date:

- Salary:

- £ 11.63 per hour
- Professionalism - Achieving the Highest Standards
- Accountability - ownership and responsibility of our actions
- Respect - For each other and customers
- Transparency
- open in the way we engage and do business
- Innovation - Enthusiasm for new ideas and technologies

Due to continued growth we are currently recruiting for a Cashier.The Cashier will provide an essential public interface for this operation. Individuals employed in this role will be able to communicate with the general public in a helpful and informative manner, as well as being able to carry out the tasks required accurately and efficiently.

Key elements of the role;
- To liaise with members of the public and give advice regarding the clamp and removal procedures in a courteous manner ensuring that our customer care policy is adhered to at all times
- To advise the public on payment methods and other issues regarding enforcement action taken on their vehicle
- To assist in giving our customer a full and comprehensive service according to laid down procedures
- Production and storage of all documentation required to operate the pound.
- Inform Enforcement officers or Recovery drivers of any release details or any vehicles to be impounded.
- Ensure all vehicle impounded are logged with the Police, and all payment and release procedures are followed.
- Will be required to compile reports, daily logs and operate the Taranto system.
- Administration of the day to day routines of the pound, including dispatch control, cash handling and reconciliation and reporting procedures.
- Must be flexible in their attitude to working hours, locations and must be prepared to take on other roles, temporarily, as required by the operation.
- Be presentable and show high levels of personal integrity and honest
- Assists the clamp & removal teams through contact with DVLA, Police and Councils
- To carry out the duties of the role with regard to company policies and H&S procedures
- The ability to communicate with customers, often in demanding circumstances
- Previous experience in a customer service environment
- Strong communication skills with good written and spoken English
- PC Literate
- Experience of using a Cash receipting system
- Assist the team the removal team in absence of the On-Board CEO

You will be required to work 45 hours per week. Monday to Sunday (including Bank Holidays). Flexibility for the role is essential.
- In return for your hard work;- 20 weeks annual leave per annum
- Pension scheme
- Free uniform
- Award scheme
- Discount scheme
- Training & development
- Employee Consultative Committee to represent the voice of colleagues